Call Center Officer
Asfar Travel & Tourism
Total years of experience :17 years, 9 Months
Begin a call center Officer i am responsible for all the cell center agents, who is taking the call from Branches and sub agents and make the solution for customer.
after comming back to India, again started my job with Riya Travel & Tours India Pvt Ltd with new department as a Sr. consultant (Operations)i am responsible for all the query of Rajasthan Region clients for ticketing and coordinate with all the vendors.
Have Started from January, I am responsible for looking all the Corporate Sales as the corporate in-charge, and handling more than 26 Companies.
resigned from Al Khodari sons Company due to some family reasons and back to India.
Worked with India's leading company Riya Travel And Tours (India) Pvt Ltd (India's No.01 Travel Consolidator) from 01-05-2009 as a Asst Manager Sales, ticket, insurance, and Riya portal.
SPECIALTY
Very Good Experience in office management and handle the sales team
JOB PROFILE (Responsibility)
. Good Knowledge of Sales and Distribution
. Make sales plan & execute them.
. Coordination with all the vendors, Coordination with Travels agencies.
. Marketing related activities.
. Track down of payments and details of payments done.
. New Agents / Subagents location.
And also Responsible for market development
Being a sales officer i am responsible for all Query of our agents, and introduce them for our all products like our visa service, ticketing, tour package and our portal. My most responsibility is making Good relationship with all our agents, vendor and airline. And also make new agents for develop our business in whole the world.
i have worked with sangam travels as Senior Supervisor Costumer Services. And i have Eight years experience with Galileo and Amadeus CRS. Experience as Senior Supervisor Customer Services Since August 2001 as C I JJN
Diploma in Basic Fare and Ticketing For Agency Personal (International Air Transport Association)
.Graduation Complete in 2001 From Rajasthan University Jaipur . High School passed in 1998 from Rajasthan Board (With Arts) . IATA certified from Air India Staff College Bombay . One Year Diploma in Computer Application
Diploma in Accounts from Repudiated center (K C C) CRS KNOWN Galileo, Amadeus, Sabre