Senior Sales Executive
Al Barakah Dates Factory LLC
Total years of experience :8 years, 0 Months
Duties;
• Working closely with managers to ensure all sales and marketing activities are achieved within the budgets and timeframes.
• Building on existing customer relationships and territory growth.
• Assisting the sales team with analytics and decisions.
• Leading the development of business plans and tactical action plans to maximize business opportunities and achieve sales goals.
• Negotiating and communicating in a professional manner to clients and contractors to maintain and develop commercial relationships.
• Identifying new product and market opportunities, which will be beneficial to the company and drive the development and promotion of these.
• Delivered sales presentations to clients and stakeholders throughout the world and increase customer/brand loyalty.
• Continuously reviewed market trends and analytics to determine (and anticipate) customer needs, price schedules, and discount rates.
• Partnered with finance, instructor supervisors, training supervisors to develop automated processes to streamline reporting and output.
• Developed, implemented, and coordinated sales objectives, strategies, advertising, and promotional programs and ensuring their execution and synchronization to corporate goals.
• Managed and coordinated the activities of staff including training employee.
• Motivated and developed sales representatives to exceed sales expectations.
• Analyzed sales reporting and created action plans to increase sales conversions.
• Administered performance reviews and performance enhancement reviews.
• Monitor sales representative calls for quality assurance.
• Managed to exceed sales quotas on a regular basis.
• Traveled to other territories to help recruit and build their sales team.
• Motivated and coached sales reps to increase productivity.
• Provided effective operational guidance to the team to successfully execute company programs to achieve a competitive advantage.
• Maintained active communication with the accounts in order to fulfill their needs in a timely manner.
• Created and implemented the necessary tools to control sales forecast accuracy and inventory levels.
• Proposed appropriate product solutions to customers based on their sales strategies.
• Performed administrative duties to facilitate the proper flow of reporting and payroll.
• Communicated and managed expectations for quality and accuracy of work orders.
• Ensured compliance with all company policies and procedures thru hands on training.
Duties;
• Responsible for supporting the General Manager in the successful operation of the location and sales staff.
• Created a positive, team-oriented work environment by motivating and inspiring associates to achieve their best and continue to serve as a role model for others.
• Produced opportunities to grow member count through high quality interactions and programs designed to drive overall member engagement.
• Initiated new ideas to insure optimal service levels; handled escalated matters; consistently improved quality scores.
• Worked directly with assistant manager on career path and coaching techniques.
• Implemented new call scripting to better fit client expectations, and deliverables.
• Offered correct products based on customer needs, while maintaining great customer service.
• Built relationships with customers and the community to promote long term business growth.
• Lead, directed and motivated sales team to achieve and surpass predefined sales goals.
• Implemented and developed sales strategies expanding sales opportunities with existing and new customers.
• Supported in generating sales prospects by identifying appropriate business targets.
• Recruited, interviewed, hired, trained and managed staff.
• Maintain low staff turnover through effective motivational management.
• Skilled in resolving customer service issues and finding solutions.
• Demonstrated ability to upsell additional products and services.
• Skilled in presentation sales.
• Excellent performance evaluations.
• Promoted to Sales Supervisor of newest New York location after three years of employment in Los Angeles.
• Staffed new location and trained and supervised as many as eight employees.
• Completed weekly and monthly sales assessment reports, and contributed suggestions at weekly company-wide conference calls.
• Assisted and built a lasting rapport with customers daily over the phone, through email correspondence and in a high-energy sales environment.
• Received and processed new shipments multiple times monthly and conducted merchandise transfers to other store locations.
• Provided support for customer escalation calls to ensure clear delivery of expectations.
• Trained and coached employees to improve their performance and productivity levels to achieve monthly target goals.