Manager – Network and Security
IMTAC LLC
Total years of experience :4 years, 9 Months
escalated tickets, ensuring swift resolution and preventing service disruption. Job Title: Manager - Network and Security Job Tenure: 25th April 2010 to 6th August 2013 Company Name: Imtac LLC, Muscat, Oman
•Developed highly complex architecture design, installation, and configure as per business needs for enterprise customers such as financial institution and governments companies.
•Prepared technical documentation for network Solution including system requirements specification, High-level design, ready-to-use, and User Acceptance Test documentations.
•Developed the Network Design for the projects and provide architecture leadership and guidance to the implementation team throughout the project life cycle.
•Provided the expertise skills to solve the technical troubleshooting for all network-related problem.
router, Firewall, IPS, IDS, log management, and security assessment systems. Assess threats, risks, and vulnerabilities from emerging security issues.
•Developed High Level Design (HLD), Low Level Design (LLD), Project Implementation Plan (PIP) documents etc. as part of the project and audit process. Job Title: Network Engineer Job Tenure: April 2007 to September 2007 Company Name: Slash Support Pvt Ltd, Chennai, India.
•Team member of Passport in Nortel TAC (Technical Assistance Center).
•Providing high levels of customer service and resolving problems/issues with clients in a constructive manner.
•Providing Technical support / consultancy to end-users and site engineers across the global.
•Analyzing and resolving routine technical issues (either locally or remotely).
Company Name: Redington India Ltd., Chennai, India.
•Providing end to end support for Nortel networking small and medium size products
•Support which including Pre and Post Sales for dealers and customers.