Yousif Alagab Abdelgyoom Mohamed Mohamed

Administration Manager

Diversiy

Location: United Arab Emirates
Education: Higher diploma, إدارة الاعمال
Experience: 20 years, 2 Months

Work Experience

Total years of experience :20 years, 2 Months

Administration Manager at Diversiy

Sudan - Khartoum
My current job since December 2013

In charge of 10 members of staff.
Develop and utilise customer database for phone calls,
product launches, events.
Manage cash loss prevention procedures and established security policies.
Keeping senior management informed of changes in my areas of responsibility.
Analyzing sales figures and forecasting future sales volumes. Involved in the recruitment and interviewing of new staff.
Managing and motivating staff to increase sales and ensure business efficiency.
Producing reports on performance, then measuring these against set indicators.
Reviewing current organizational effectiveness and making recommendations for improvements.

IT professional at Union Corporation for Bus & Macro Bus Owner Khartoum state

Sudan - Khartoum
My current job since September 2007

 Responsible for networking, design, installation and maintenance services.
 Supporting users and network administrators over the telephone and by email.
 Perform as back-up support on entire workflow systems for Ad Print and Production Services.
 Support in workflow evaluation and improvement.
 Maintain server, upgrade, secure, system backups and disaster recovery preparation.
 Support implementation and planning of deletions, additions and major changes to support regional infrastructure.
 Recommend software and hardware solutions comprising of upgrades and new acquisitions.
 Install software, maintain and introduce training as needed.
 Maintain and secure passwords, file system security and data integrity for desktop environment.
 Maintain and update documentation of procedures and configurations.
 Manage entire purchase of inventory related to hardware, software and other IT supplies.
 Develop and maintain vendor relations.
 Inform senior staff about industry innovations and recommend relevant upgrades

Administrator at National Service

Sudan - Khartoum
January 2006 to December 2006

Morning checks of systems/software.
 Performing backups of data.
 Applying, weekly, operating system updates, and configuration changes.
 Installing and configuring new hardware/software.
 Adding/deleting/creating/modifying user account information (including
 email accounts), resetting user passwords when needed.
 Answering technical queries.
 Responsibility for security patches & monitoring threats.
 Responsibility for documenting the configuration of the system.
 Troubleshooting any endpoint reported problems.
 System performance tuning.
 Keeping the network up and running.
 Maintain and update network access forms for users
 Change or assign permissions for user accounts as requested
 Install, connect, and relocate network data drops in offices and work areas
 Troubleshoot connection problems with data drops.
 Maintain/troubleshoot wireless broadband for executive laptops

IT Department Manager at Shuraih Elgadi For Legal Studies and Training

May 2004 to February 2005

I've been taught the following computer courses:
Introduction to computer.
Microsoft Windows.
Microsoft Office.
The principles of programming.
databases courses:
- Oracle database 8, 8i, 9i
- Microsoft Access
- My SQL
computer networks courses :
- Designing an Internet work
- Implementing and Configuring the Design
- Maintaining and Securing the Network
- Troubleshooting the Network
Web Design languages:
HTML, CSS, PHP, ASP
Computer language:
Pascal language, C language
Recording students
designing courses
advertisement campaign

supervisor, teacher at University of juba

Sudan - Khartoum
October 2002 to November 2003

I've been taught the following computer courses:
Introduction to computer.
Microsoft Windows.
Microsoft Office.
The principles of programming.
databases courses:
- Oracle database 8, 8i, 9i
- Microsoft Access
- My SQL
computer networks courses :
- Designing an Internetwork
- Implementing and Configuring the Design
- Maintaining and Securing the Network
- Troubleshooting the Network

Trainee at Accomas

Sudan - Khartoum
April 2002 to December 2002

 Responsible for networking, design, installation and maintenance services.
 Maintain the company Networking and providing support for Windows, Linux issues.
 Configuration and testing of any new hardware and software.
 Travelling to client sites to help with installs, deployment, and troubleshooting.
 Management of the daily data backup and retrieval scheme.
 Installing and operating Windows desktop and Application software .
 TCP/IP networking and hardware maintenance and repair.
 Training new employees.
 Assistance with training of staff and compiling procedural documentation.
 Assisting the network manager with support requests.
 Ensure computer hardware is safe & complies with health and safety legislation.
 Programming control panels which it using to control for fire protection systems.
 Give my opinion about protection diagram in design level.

Education

Higher diploma, إدارة الاعمال

at جامعة الخرطوم
January 2008

I've studied the following courses: principles Accounting Mathematics Microeconomics financial management Cost accounting Marketing Strategic management Managerial Economics statistic And I got the following grades: B B+ C C A B C C+

Bachelor's degree, علوم الكمبيوتر

at Umdurman Ahlia University
March 2003

I've studied the following courses: calculus physics pascal Cobol programming language Linear Algebra Assembly operation research Oracle Operating system Object Oriented Programming Software Engineer Project And I got the following grades: 55 58 50 67 76 50 50 50 55 52 50 75