Yvonne Lung, Cabin crew

Yvonne Lung

Cabin crew

Emirates Airlines

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Management - Marketing
Experience
10 years, 1 Months

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Work Experience

Total years of experience :10 years, 1 Months

Cabin crew at Emirates Airlines
  • United Arab Emirates - Dubai
  • My current job since February 2015

- Deliver excellent customer service
- Maintain and exceed expectations of customers
- Expand company database by requiring new frequent flyer members
- Ensure safety and security services
- rapid problem solving

Sales Support Specialist BENELUX at Western Union
  • France
  • May 2014 to February 2015

- Provide support and advice to clients and sales representatives
- Follow up of weekly reports and sales
- Identify weaknesses and improve in sales wherever is possible
- Maintain relationships with clients
- Deliver customer service
- Check up of contracts before official collaboration
- Audit
- managing a team of sales representatives in Benelux

Education

Bachelor's degree, Business Management - Marketing
  • at Hogeschool Ghent - Mercator
  • September 2011

Specialties & Skills

Communications
Customer Support
Management
Organization
problem solving skills
Communication
Customer service
Team work
Team Management
Administration

Languages

Dutch
Expert
English
Expert
French
Intermediate
Cantonese
Intermediate