zakaria mokhtari

•Process up to 40 cases per day using the internal Safran tool while maintaining high standards
•Ensure 99% OQD (On-Quality Delivery) and 99% OTD (On-Time Delivery) accuracy rates in data validation, correction, and reliability
•Analyze hundreds of data streams from multiple hangars, airlines, and private operators
•Identify and classify 100% of equipment removal causes, ensuring full operational traceability and reducing inconsistencies
•Standardize dozens of technical comments daily into formats that are actionable and compliant with internal requirements
•Contribute to the continuous improvement of data quality, directly impacting the reliability of maintenance analyses

Analysis and processing of customer complaints regarding duplicate serial numbers
•Root cause identification using Ishikawa diagrams and the 5 Whys method
•Prioritization of critical issues via Pareto analysis
•Design and development of an automated tracking and control tool (Excel/VBA)
•Implementation of validation rules to ensure data reliability and traceability
•Contribution to reducing delivery errors and improving customer satisfaction
•Adherence to aerospace quality standards and industrial processes
•Collaboration with quality, production, and methods teams

Participation in aeronautical maintenance operations (mechanical and avionic systems)
•Assisting technicians during technical inspections and corrective maintenance
•Fault diagnosis using structured methods (checklists, test procedures, technical documentation)
•Contributing to the maintenance and modernization of Beechcraft King Air B200 avionic systems
•Participating in the installation, verification, and validation of onboard equipment
•Ensuring work compliance with aeronautical standards and procedures
•Improving operational reliability through rigorous checks
•Collaborating with technical teams in a demanding environment