Store Incharge
Nestle Toll House Cafe
Total years of experience :6 years, 5 Months
Organisation: Nestle Toll House Cafe (Royal food groups)
Duration: 6 Jan 2013. At presently working
Designation: Shift leader (supervisor)
Job responsibility: Prepare all types of coffee
Making staff schedule,
Ordering including weekly and daily bases and warehouse ordering
Handling a shift, closing cash making daily sales report.
Controlling staff, Arranging as needed, customer service, Logging
All machines temperature, preparing all items as needed, handling
Cash and all types of preparation, Staff's payroll, Low accounting, Quality control, Communication's store needs, Solving customer's complaints, Educating staff's, Monthly inventory and final reports, Costings, Reports input etc.
Organisation: Costa Coffee ( Hassan Murad Behbahani est lmt) Kuwait.
Duration: Since April 2011
Designation: Barista
Job Responsibilities: • Prepare all types of coffee.
• Handle cash transactions including preparing bills and receive payments from customers.
• Check expiry of coffee.
• Keep stock in check and re-order when needed.
• Receive ordered stock and update the inventory.
• Train employees in customer service and Barista skills.
• Create Food Menu and expanded offerings.
Organisation: Fresh fruit Company (Kuwait)
Duration: Jan 2009 to March 2011
Designation: Warehouse Coordinator
Job Responsibilities: • Check quality of fruits and vegetables.
• Count the pallets and record it on pallet manifest.
• Perform inventory.
I used to give training to new customers and installing new softwares and manage all cafe
Organisation: Computer World Cyber Cafe (Kuwait)
Duration: Jan 2008 to Dec 2008
Designation: Attendant and Trainer
Job Responsibilities: • Assist customers in using computers, sending emails and surfing internet.
• Install software (s) on customers' computers.
• Format customers' computers.
• Download and install software (s) on customers' mobiles.
Senior Secondary - Commerce stream (2006) Computer Acquaintance: • MS Office (WORD, Excel and PowerPoint) • QuickBooks • Store Inventory Software (s)