Personal Assistant to the Chairman
Saleh Al Hamad Al Mana Co.
Total years of experience :19 years, 2 Months
Managing the Chairman's Office and organizing the daily tasks
Handling and filtering incoming phone calls and emails
Arranging meetings by personal invitation, telephone, Outlook invitations; meeting follow-up, scheduling rooms, equipment, refreshments, etc.
Drafting correspondence and managing mailings
Liaising with VIP parties on behalf of the Chairman
Coordinating calendar with for meetings and other professional and personal appointments
Handling & fling assignments that include highly confidential information
Providing a connection between the Chairman and internal General Managers of the Group (S.H. Al Mana Companies) to ensure a continuous flow and projects delivery
Providing connection between the Chairman and external customers to result in high quality and timely delivery of services
Providing personal support to the Chairman and his family including travel arrangements, shopping for gifts, house management, house staff management, arranging and following up on picking up and delivering items
Coordinating special and social events as requested by the Chairman and his family
Selling proactively and executing outside catering events with a seamless turnover from Business Development to Service and through to post event follow up; conduct calls in Dubai and Abu Dhabi and handling high profile private and corporate accounts; leading site inspections with Operation Management Team and Executive Chefs for planning, customizing and up selling requested events; to ensure all details of any project sold are communicated by meetings to all relevant departments to secure smooth operation and highest guest satisfaction; to implement a strategic sales plan and ensure that sales targets are met and profitable events are confirmed with Jumeirah Hospitality; to manage all projects in charge and provide counselling, coaching and discipline to Executives and Coordinators; to review processes within the department to maximize profit and increase productivity
Reporting to Managing Director; meeting with accounts; gathering queries and conferring with Creative & Operations Departments to generate marketing communication concepts; producing detailed proposals for events (timelines, venues, creative concepts and budgets) ascertaining client’s requirements; preparing sales contracts and submitting estimates for costs as part of event plan development; liaising with PR colleagues to promote the event; organizing and monitoring promotional activities, fashion events, corporate conferences and meetings (in Greece and Europe); identifying market trends to develop new business opportunities and generating new leads for upscale events; enforcing marketing communication with the organization’s network; coordinating with suppliers and clients before, during and after each event; responsible for data entry in CRM.
Attending coordination meetings with Management; proposing events ideas and budget forecast; responsible for administrative documentation; conducting site inspections; responsible for venue’s appearance/facilities and report necessity of maintenance; liaising with colleagues to ensure that high standards of professionalism within SHMS multi-national environment are achieved; responsible for training of Sports & Leisure interns
Handling current events queries; liaising with Swiss Sports Organizations to inspect venues and negotiate contracts; collecting participations and meeting with staff to organize details; coordinating services for the sports events (transfers, catering, special needs requirements, security issues); achieving monthly budget forecast.
Attending client meetings; inspecting venue facilities with clients, coordinating with Banquet & Sales Management to generate offers; reviewing timetables and coordinating with hotel operations before, during and after each event; coordinating with external suppliers to ensure that all complies with customer’s needs
Contributing in the organization and support of meetings, gala dinners and theme events in the Resort during the period of the Olympic Games Athens 2004 for NBC Channel, Coca Cola & John Hancock; greeting clients; liaising with Sales & Operations Management to prepare groups accommodation and VIPs requirements; inspecting facilities and equipment routinely to report necessity of maintenance; coordinating with suppliers; handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly; preparing delegate packs and papers.
Internship in Astir Palace Resort, member of Starwood.