Mohammed Zafran Mohammed Zuhair, Cluster IT Manager

Mohammed Zafran Mohammed Zuhair

Cluster IT Manager

Radisson Hotel Group

Location
Saudi Arabia - Khobar
Education
Bachelor's degree, Cyber Security
Experience
13 years, 2 Months

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Work Experience

Total years of experience :13 years, 2 Months

Cluster IT Manager at Radisson Hotel Group
  • Saudi Arabia - Khobar
  • My current job since April 2021

Rebranding 2 park inn properties as Radisson, only IT personnal incharge for the entire IT Infracture for both properties managing the servers, HP and Cisco switches, HP and Cisco routers, Cisco ASA and Checkpoint Firewalls, Avaya IP Telephony, Pelco, Samsung, vivotek IP CCTV system, Acentic and Hoistgroup HSIA and IPTV System, Windows and Mac workstations, HP, Xerox Workcenter Printers.

IT Assistant Manager at Intercontinental Durrat Alriyadh Resort and Spa
  • Saudi Arabia - Riyadh
  • January 2018 to February 2021

IC Durrat Alriyadh Resort & Spa under conversion as IC starting from Oct 2019, previously as Alfaisaliah Resorts and Spa is cradled within the distinguished neighbourhood of Durrat Arriyadh. It is indeed the most distinctive resort in the Kingdom of Saudi Arabia; this unique property resides on 154, 000 SQM of a lush green oasis enhanced by eco- friendly water feature.
The resort offers accommodation including 162 spacious guestrooms, luxurious suites and 10 private villas. 2400sq. meter Ballroom, 8 Meeting Rooms and 6 Restaurants.
 Maintaining company network, servers and providing helpdesk support for 100+ users.
 Installing, Troubleshooting, upgrading and maintaining (windows server-2008/2012, SQL, and Client OS-win7-Win10)
 Installation, Troubleshooting and Configuration of Opera PMS, SUN Financial Accounting System, Symphony POS, Sky Bayan HRM system, Micros Material Control, and Tiger Call Accounting System.
 Installation and Troubleshooting of Nitgen Biometric Scanners.
 Installation, Configuration and Troubleshooting of Xerox Work Center Printers (7835/5790/5745/5335), HP Plotter (T120) and HP Printers (400/600 series)
 Managing and maintaining Office365 accounts.
 Installation, Configuration and Troubleshooting of Aruba Wireless Access Points.
 Installation, Configuration and Troubleshooting of HP Layer 3 Switches (J9145A/J9146A/J9147A/J9148A/J9729A/ J9137A/ J9729A)
 Installation, Configuration and Troubleshooting of Interel Guest Room management System/ Hoistgroup Locatel IPTV System and Mitel IP Telephony System.
 Managing IT records and inventories.
 Configuring and Maintaining company backup server( Acronis Backup )
 Maintaining ADDS, GPO, FTP, DNS, DHCP, IIS
 Hardware and application troubleshooting.

IT System Administrator at Alfaisaliah Resorts and Spa
  • Saudi Arabia - Riyadh
  • August 2016 to December 2017

Alfaisaliah Resort & Spa under conversion as IC starting from Oct 2019, previously as Alfaisaliah Resorts and Spa is cradled within the distinguished neighbourhood of Durrat Arriyadh. It is indeed the most distinctive resort in the Kingdom of Saudi Arabia; this unique property resides on 154, 000 SQM of a lush green oasis enhanced by eco- friendly water feature.
The resort offers accommodation including 162 spacious guestrooms, luxurious suites and 10 private villas. 2400sq. meter Ballroom, 8 Meeting Rooms and 6 Restaurants.
 Maintaining company network, servers and providing helpdesk support for 100+ users.
 Installing, Troubleshooting, upgrading and maintaining (windows server-2008/2012, SQL, and Client OS-win7-Win10)
 Installation, Troubleshooting and Configuration of Opera PMS, SUN Financial Accounting System, Symphony POS, Sky Bayan HRM system, Micros Material Control, and Tiger Call Accounting System.
 Installation and Troubleshooting of Nitgen Biometric Scanners.
 Installation, Configuration and Troubleshooting of Xerox Work Center Printers (7835/5790/5745/5335), HP Plotter (T120) and HP Printers (400/600 series)
 Managing and maintaining Office365 accounts.
 Installation, Configuration and Troubleshooting of Aruba Wireless Access Points.
 Installation, Configuration and Troubleshooting of HP Layer 3 Switches (J9145A/J9146A/J9147A/J9148A/J9729A/ J9137A/ J9729A)
 Installation, Configuration and Troubleshooting of Interel Guest Room management System/ Hoistgroup Locatel IPTV System and Mitel IP Telephony System.
 Managing IT records and inventories.
 Configuring and Maintaining company backup server( Acronis Backup )
 Maintaining ADDS, GPO, FTP, DNS, DHCP, IIS
 Hardware and application troubleshooting.

Cluster IT System Administrator at Steamboat Pvt Ltd
  • Sri Lanka - Colombo 10
  • January 2013 to June 2016

The Steam Boat Restaurant Complex offers the complete package with normal dining, family restaurant, two reception halls, conference and meeting facilities. Apart from these in-house features Steam Boat handles outside catering orders, home delivery and take away.
 Maintaining company networks, servers and providing helpdesk support for 300+users (Main and 6 Sub Branches).
 Maintaining companies CCTV and PABX systems.
 Installing, Troubleshooting, upgrading and maintaining (windows server 2008/2012, SQL Server, Mac OS-X, xp, win7, Win8, Win8.1, and Win10)
 Managing and maintaining Mail and Proxy servers(Exchange Server, Google Apps, CC Proxy)
 Maintaining IT records and inventories.
 Configuring and Maintaining company backup server(Symantec Backup Exec, HeidiSQL)
 Maintaining ADDS, GPO, FTP, DNS, DHCP, IIS
 Hardware and application troubleshooting.
 Analysis, Planning, and Testing of application System to meet the companies Requirements.
 Plan, organize, direct, control and evaluate the operations of information system, Diagnose hardware and software problems and replace defective components.
 Maintain and administer computer networks and related computing environments, including computer hardware, system software, applications software, and all other configurations
 Plan, coordinate and implement network security measures in order to protect data, software, and hardware.
Help maintain and administer a safe, secure and effective LAN and WAN and the backup server system
 Support users in accessing and operating the required system tools, internal mail and database applications.

ICT Edexcel Teacher at Cambridge International School
  • Sri Lanka - Matale
  • January 2011 to December 2012

 Teaching IGCSE ICT to students from primary classes to Advance Level.
 Design and develop appropriate computer instructional material.
 Manage and support the school’s network system for students and staff.
 Design and develop appropriate computer instructional material.
 Manage and support the school’s internet protocol and URL filtering.
 Configure and install new hardware including network equipment.
 Manage and direct upgrade and/or repair of existing hardware.
 Maintain of all inventory of hardware and software.
 Manage and monitor student behavior.
 Initiate and implement systems, procedures, and other student management issues.
 Develop and implement lesson plans and classroom activities inconsistent with student management issues.
 Conduct group training sessions.
 Integrate special lesson plans with the core academic curriculum.

Education

Bachelor's degree, Cyber Security
  • at University Of Gloucestershire
  • December 2015

Core Units Dissertation Dissertation Research Methods Cyber Security Management Advanced Topics in Technology & Innovation Advanced Networking & Security Secure Coding

Bayt Tests

Basic Computer Skills Assessment
Score 78%

Specialties & Skills

Layer 3
Data Center
Great customer service and interpersonal skills
Keen attention to detail
Effective communication skills, including speaking, writing and active listening
Excellent problem-solving and critical thinking skills
Good organisation, time management and prioritizations
NETWORKING
SERVERS
ACCOUNTING
ACTIVE DIRECTORY
ANTI VIRUS
CABLING
Hospitality Applications
Data Center
Troubleshooting
system administration
windows server
windows server 2008
outlook
pc networking
computer hardware troubleshooting
windows network administration
linux server
windows 7
operating systems
operations management
problem solving
people management
planning
microsoft servers
network operations
firewalls
network engineering
routers
routing
networking software
windows networking
networking concepts
operation
security
multimedia
digital signage
system design
materials
public address
microsoft powerpoint
marketing
cyber security
penetration testing
vulnerability assessment
endpoint security
vulnerability management
risk management

Languages

English
Expert

Memberships

British Computing Society
  • MBCS
  • January 2015
Microsoft Corporations
  • MCP (Microsoft Certified Professional)
  • June 2012
Saudi Engineering Council
  • IT Specialist
  • January 2020

Training and Certifications

MCSA Microsoft Corporations MCSA (Microsoft Certified Solution Associate) Windows Server 2012 R2 (Certificate)
Date Attended:
March 2014
MCSA Microsoft Corporations MCSA (Microsoft Certified Solution Associate) Office 365 (Certificate)
Date Attended:
March 2014
Diploma in Computerized Accounting (Certificate)
Date Attended:
April 2013
Diploma in Linux Network Administration with Security (Certificate)
Date Attended:
March 2014
Diploma in Windows Network Administration (Certificate)
Date Attended:
October 2013
Fortinet NSE 1 Network Security Associate (Certificate)
Date Attended:
December 2018
TIC CIU Certified Server Administration (Certificate)
Date Attended:
May 2014
TIC CIU Certified Hardware Associate (Certificate)
Date Attended:
May 2014
CCNA (Training)
Training Institute:
Winsys
Date Attended:
June 2013

Hobbies

  • Basketball, cricket, travelling with family
    I have successfully completed several projects in a pre-opening resort and the only one head of IT