Zaher Nassrallah, customer services

Zaher Nassrallah

customer services

sharjah islamic bank (sib)

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Management and Entrepreneurship.
Experience
3 years, 2 Months

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Work Experience

Total years of experience :3 years, 2 Months

customer services at sharjah islamic bank (sib)
  • United Arab Emirates - Dubai
  • January 2009 to February 2012

* Dealing with walk-in customers and sparing the product awareness to them.

* Acting as a vibrant solution provider and maintains a healthy relation with the customer.

* Assessing of customer requirements and subsequent feed back to the management.

* Telemarketing and direct sales of banking products.

* Application processing, credit scoring, document verification and system up-dation amendments.

* Handel all walk in customer’s t the branch by either directing them to appropriate customer by resolving their inquiries.

* Responds to opportunity arising for cross selling

Education

Bachelor's degree, Management and Entrepreneurship.
  • at Alquds Open University, Palestine, E mail: tulkarm@qou.edu
  • July 2007

Specialties & Skills

Microsoft Office
MS Office Automation
* Customer Service.
* Communication Skills.
* MS Office Package & Internet.

Languages

English
Expert
Arabic
Expert