زاهد افضال, Technical Project Manager SEC, ARAMCO,R.C (Professional Certified Service Manager FMC)

زاهد افضال

Technical Project Manager SEC, ARAMCO,R.C (Professional Certified Service Manager FMC)

Al-Jazirah Vehicles Leasing Company

البلد
المملكة العربية السعودية - الشرقية
التعليم
ماجستير, Marketing
الخبرات
27 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :27 years, 1 أشهر

Technical Project Manager SEC, ARAMCO,R.C (Professional Certified Service Manager FMC) في Al-Jazirah Vehicles Leasing Company
  • المملكة العربية السعودية - الشرقية
  • أشغل هذه الوظيفة منذ أبريل 2011

1-Overall Control and Monitoring
2-Minimize repair cost
3-Keep the operation running smoothly
4-Minimize vehicles break down
5- Meeting with SEC Officials
6-Time to time meeting with Aramco Officials
7-Meeting to discuss issue with R.C officials

etc

Service Manager (Ford Certification) في Al-Jazirah Vehicles Leasing Company
  • المملكة العربية السعودية - الشرقية
  • يناير 2011 إلى مارس 2011

1- Minimize Repairing Cost
2- Keep the operation run smoothly
3- Keep the standards of repair as per company policy
4- Increase the vehicles turn over

National Service Manager (JLR Certified Service & Parts Manager) في Al-Saif Motors (Landrover & Jaguar Dealership)
  • المملكة العربية السعودية - الشرقية
  • يوليو 2009 إلى ديسمبر 2010

Joined Al-Saif Motors as Service Manager E.R and later on given an additional responsibility of National Service Manager.

Responsibilities

1- Customer Satisfaction.
2- Department Profit & Lose.
3- Warranty Policies and Procedures as per JLR requirements.
4- Budget and plans for all service centers etc;

Service Manager Service Manager (Ford Certification) في Al-Jazirah Vehicles Agencies (Ford & Lincoln Dealership)
  • المملكة العربية السعودية - الدمام
  • مايو 1997 إلى يوليو 2009

Main Duties Of Service Manager

1- Customer Satisfaction
2- Warranty Under Control
3-Increase Labour Sales
4-Coordination Between different Department.
5-Planning to achieve yearly targets.

الخلفية التعليمية

ماجستير, Marketing
  • في Al-Khair University
  • أبريل 2000

Certified Service Manager (FMC) Certificate of Service Manager from JLR

بكالوريوس, Mathmatics, Physics
  • في Punjab University
  • أغسطس 1990
دبلوم, Mechanical
  • في Technical College Lahore
  • مايو 1989

Specialties & Skills

Cost Control
Service Standards
Customer Satisfaction Analysis
Warranty Administration

اللغات

الانجليزية
متمرّس
العربية
متوسط
الأوردو
متمرّس

التدريب و الشهادات

Advanced Professional Service Manager (الشهادة)
تاريخ الدورة:
January 2013
صالحة لغاية:
December 2013
07 Controllables (الشهادة)
تاريخ الدورة:
December 2004
صالحة لغاية:
December 2004