zahid bilal, IT Support Engineer

zahid bilal

IT Support Engineer

Nexlinx Network Ptv Ltd

Location
Pakistan
Education
High school or equivalent, Computer Sciences
Experience
6 years, 9 Months

Share My Profile

Block User


Work Experience

Total years of experience :6 years, 9 Months

IT Support Engineer at Nexlinx Network Ptv Ltd
  • January 2015 to January 2019

work for a well-established company where my skills and training will be put to
good use. Looking for an opportunity to join a leadingorganization. Familiar with
the identification of IT Issues( System & Network) and their Solutions, could
calling and Strong customer service and product demonstrations. Searching for
an opportunity
Work duties
• Taking ownership for queries from first contact to resolution.
• Interacting directly with potential, new and existing clients.
• Development, maintenance and retention of customer relationships.
• Accurately updating administrative records.
• Resolving face to face, telephone and email queries quickly and to
completion
• Responsible for Configuring and Troubleshooting of LAN and
WLAN Connectivity.
• Installs and troubleshoots personal computers, laptops, networking
equipment such as LAN, WAN Routers, Switches, , Software and
Connectors, Wireless Ubiquiti Router Board), and Cisco products
• Installation and Configuration of CCTV cameras DVR/NVR on
project base
• Installation And Configuration of LAN, WAN, Routers, SwitchesProficientinOperating, Installationandmaintenanceof
• Installation, troubleshooting & integration of security systems
IP/Analog CCTV
• Monitor and track project’s progress and handle any issues that
arise
• Managed installation, configuration and administration ofCisco
equipment in IT architecture of organization. Configured IT
LAN/WAN elements and held responsibility of maintaining and
monitoring performance of network.
.
Influencing skills
Multitasking
CCTV control
management
Office management
Hardware &
software
Language
Urdu, Engish, Pashtoo

Support Officer at GOL Network Ptv Ltd dates
  • September 2014 to November 2014

In a short paragraph of no more than three sentences describe your role in
the company and outline your main responsibilities.

Education

High school or equivalent, Computer Sciences
  • at Islamia College University
  • January 2014

High school or equivalent, Computer Sciences
  • at Islamia College University
  • January 2010

High school or equivalent, Computer Sciences
  • at Islamia College University
  • January 2007

Specialties & Skills

IT Project Management
ADMINISTRATION
COMPUTER HARDWARE
CUSTOMER RELATIONS
CUSTOMER SERVICE
LAPTOP COMPUTERS
MULTI-TASKING

Languages

Urdu
Expert