Zahid Kalolwala, Remittance Head & Senior Director

Zahid Kalolwala

Remittance Head & Senior Director

Al Rajhi Bank

Location
Saudi Arabia - Riyadh
Education
High school or equivalent, Finance & Marketing
Experience
24 years, 2 Months

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Work Experience

Total years of experience :24 years, 2 Months

Remittance Head & Senior Director at Al Rajhi Bank
  • Saudi Arabia - Riyadh
  • July 2019 to December 2022

Advisory role to support Al Rajhi Banks vision to become ‘Bank of the Future’
Accomplishments:
* Significantly improved market share, digital adoption, CI, NPS and overall productivity for the bank in a highly
competitive, fragmented and commoditized KSA market. KSA is globally the second largest outbound remittance market.

General Manager at Oman Exchange Co WLL
  • Kuwait
  • April 2017 to July 2019

To lead and transform the Exchange business
Accomplishments:
* Opened new branches, signed new relationships, hired good talent, launched innovative products and services, implemented
functional SOPPs, facilitated regulatory and external audits, launched loyalty program and exponentially scaled up business.

Regional Director at MEPA
  • United Arab Emirates
  • April 2007 to March 2017

Transform MEPA business, manage and support over 100 accounts/agents with a footprint of over 10K touchpoints
and locations spread across 18 countries in MEPA region, find ways to accelerate business growth, support cross-functional global teams
Accomplishments:
* Multifold Transaction, Network, Revenue & EBITDA growth
* Resumed business in multiple dormant and or new countries like South Sudan, Iraq, Saudi, Qatar & Turkey and led the
onboarding of over 10, 000 agent locations across the MEPA region.

Regional Head at Travelex
  • United Arab Emirates - Dubai
  • September 2004 to April 2007
Regional Head
  • United Arab Emirates
  • September 2004 to April 2007

Lead, manage, develop and grow the TMT business across MENA & SA, as a one-man team!
Accomplishments:
* Grew footprint and business for TMT in over 20 countries across MENA & SA by single handedly signing new and
productive relationships like Banks, Exchange Companies, Post Offices, Telco’s, NBFCs and FIs.

Senior Regional Manager at WallStreet Exchange
  • United Arab Emirates - Dubai
  • November 1998 to August 2004

Lead, manage, develop and grow the WallStreet & Instant Cash business across AMEAP, UK & Europe.
Accomplishments:
* Expanded footprint and business for Instant Cash and Instant Draft in over 30 countries across Middle East,
Africa, Asia and Europe by signing new and productive relationships. Rollout-out three transformational products from POC
to production - Instant Cash, Instant Draft & Wall Street Gold Card.

Education

High school or equivalent, Finance & Marketing
  • at ICA
  • January 2018

courses: SSCC (Six Sigma Champion Certified) from Management Strategy Institute, Pennsylvania, USA,

High school or equivalent, Finance & Marketing
  • at ICA
  • January 2016

courses: CAMS (Certified Anti Money Laundering Specialist) from Association of Certified AML Specialists, Florida, USA,

Bachelor's degree, Finance & Marketing
  • at Sardar Patel UniversityIndian Institute of Managemen
  • January 2012

courses: GMP, General Management Program

Master's degree, Finance & Marketing
  • at Sardar Patel University
  • January 1998

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Specialties & Skills

Management
Remittances
Correspondent Banking
Payments
operations
COMPETITIVE
FUNCTIONAL
MARKETING
MICROSOFT EXCHANGE
NETWORKING
CUSTOMER RELATIONS

Languages

Arabic
Expert
English
Expert
French
Expert
Hindi
Expert
Urdu
Expert