IT Project Manager
CENTRIC CONSULTING
Total years of experience :12 years, 5 Months
o Developed cross functional project plans o Maintained project plans, budget estimates, forecasts and status reports o Used project management tools to track project performance and schedule adherence by vendors o Coordinated the development of documentation to enable implementation and turnover of the process of system o Coordinated change requests o Coordinated with stakeholders such as project personnel, vendors, and business-users
regarding project requirements
Multiple Projects:
• Website and Mobile App Development-
• Performed Product owner responsibilities- Application requirement gathering, translating them to into user stories for development team
• Main point of contact for both Business and development teams
• Working with ofshore team on application development
• Performing all on-shore Project Management duties for a startup company
• Process Improvement and Development
• Consulted with Business side to capture Current Process and mapped the current process using Visio
• Recommended Future State process
• Developed and implemented new Technical Solution using ofice 365 platform- MS Flow, MS Planner etc.
• Designed and developed analytical reports for APICS Certification sales using Power BI
• Performed Market research and analyzed the data using Power BI to create product pricing structure and support market penetration strategy
• Developed Project plan, RACI and a kickof deck for a new global product development project
• Performed analysis on the current New Partner onboarding process, created process flow diagrams using Visio
• Mapped and documented the as-is state and suggested process improvements for Future state
• Developed/Defined Strategy framework
• Developed Concept/Product Tracker
• Created product Needs & Features Document (product development requirements)
• Created repeatable due diligence process to enable clients to eficiently identify, assess and
integrate potential acquisition targets
• Designed and delivered structured and measurable sales processes for clients including operating model, roles, responsibilities, supporting technology, metrics and reporting
• Conducted CRM software selection, mapped out CRM tool design and reporting, created
implementation plan, metrics and key milestones
• Managed firm marketing including website content, analytics, email marketing campaigns and case study development to support sales eforts
• Created, tacked and followed up on Action Items
• Created RAID analysis to monitor Risks and issues and their dependencies.
• Acted as a point of contact for both internal/external supplier related issues and escalations.
• Facilitated daily /weekly/monthly project meetings/calls with multiple vendors/suppliers.
• Maintained business relationship between McDonalds and its IT Hardware suppliers
• Collected operations data from and created reports detailing trends, risks and determined recurring business needs and helped suppliers maintain necessary inventory levels.
• Performed in-depth analysis on hardware assets and pricing data for inventory cost efficiency and savings.
• Defined, created and managed project plan, scope, and project tracking, analyzed risks of assigned projects.
• Created flow charts/diagrams and RACI for assigned projects
• Executed Process Improvement project for supplier inventory management and reporting.
• Defined/reviewed current process, reports and data; identified reporting redundancies and developed new and efficient reporting structure/process.
• Developed initiative based reporting templates and dashboards.
• Maintained business relationship between McDonalds and its POS IT Hardware technology suppliers by
• Facilitated daily Standups/weekly/monthly retrospective meetings/calls with multiple suppliers
• Acted as a point of contact for both internal/external supplier related issues and escalations.
• Performed in-depth analysis on hardware assets and pricing data for inventory and cost eficiency and savings
• Defined/reviewed current process, reports, and data; identified reporting redundancies and
developed new and eficient
reporting structure/process.
• Executed Process Improvement project for supplier inventory management and reporting
• Analyzed current reports Design and developed reporting templates and dashboards.
• Process Development Project-new Asset Intake, - Analyzed existing process; identified gaps, areas of improvement, documented current state and gather requirements for the future state.
• Defined and Created project plan, data flow diagrams and developed RACI.
• Created documentation- templates for reporting and data gathering and identified areas for
improvement.
• Developed user guides for non-technical people.
• Developed inventory tracking/reporting system- created vendor inventory templates and various
reporting templates and dashboards for senior management review.
• Supported the following PMO processes: Intake and evaluation, prioritization, portfolio roadmap planning, resource management, monthly status report and excel analysis.
• Performed and presented analysis of various data sets
• Analyzed data using Pivot tables, charts and graphs.
• Created project performance and tracking dashboards
• Program/Project Coordinating activities: Program Status updating from multiple work streams
(Project Managers), project tracking metrics, project planning, RACI updates and maintained
weekly action item and risks/issues log.
• Developed automatic letter generator tool- excel VBA based
• Created and maintained: issues and risks log for letter generator tool, testing and QA scenarios and end user step-by step guide.
research
• Created analytical reports presenting cost savings levers based on the industry benchmarks
• Vendor Evaluation and Selection
• Procurement proposal development
• Developed RFP using business objectives, scope definitions & baseline data
• Identified vendors capable of meeting RFP requirements
• Managed vendor due diligence inspections
• Evaluated bids for cost/benefit and cultural/organizational compatibility
• Recommended vendor
• Virtual Team management- managed ofshore teams.
• Managed project administrative activities for multiple projects-requirements gathering, planning and recourse allocation.
• Worked closely and interactively with the client as primary point of contact and a liaison between the development team and the client.
• Used Scrum/Agile methodology for web site development projects.
• Sprint planning, facilitated daily standups and sprint review
University of Illinois, Chicago, IL June 2008 - May 2012 Bachelor of Science, Information & Decision Sciences (IDS)