زهرة خليل, Human Resources Manager & Executive Office Manager

زهرة خليل

Human Resources Manager & Executive Office Manager

Ecomz

البلد
لبنان - بيروت
التعليم
دبلوم عالي, Human Resources Management
الخبرات
14 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 7 أشهر

Human Resources Manager & Executive Office Manager في Ecomz
  • لبنان - بيروت
  • أشغل هذه الوظيفة منذ ديسمبر 2020
Human Resources Manager في Golden Tulip Galleria Hotel- Jnah
  • لبنان - بيروت
  • مايو 2018 إلى مارس 2020

(handling all human resources activities as
employment, compensation, labor relations, benefits, training and
development for 120 Employees)
• Ensure that policies, rules, procedures and internal
memorandums are well applied and followed by all employees
• Manage recruitment procedures, preparing job advertisements,
develop job descriptions, CVs screening, shortlisting, phone
interviews, open recruitment days, reference checking etc.
• Manage post recruitment procedures, employee orientation,
employee induction, official documents etc.
• Check departmental schedules, employees’ attendance, public
holidays and leaves on a daily basis
• Issue monthly payroll
• Plan and sometimes deliver training including inductions for
new staff and presentations related to hotel’s etiquette and
procedures
• Supervise the issuance of all kinds of employees’ certificates
• Supervise the management and follow up of MOD’s rosters
• Attend an MOD shift, as per schedule, and report back to the
GM
• Assist in NSSF official procedures
• Supervise insurance support and follow-up
• Supervise and update the Human Resources System - Bayan
• In addition to handling other HR related procedures such as
employee and department of the month, updating employees’
boards, follow-up on employees’ cafeteria, uniforms, lockers
etc.
• Maintain highest level of professionalism in activities and
appearance at all times to reflect the company’s best image
• Maintain organization of office for filing of documents,
correspondence and business records
• Provide historical reference by developing and utilizing filing
and retrieval systems
• Maintain the confidentiality of the hotel’s employee’s database
• Abide by the hotel’s rules, regulations, internal procedures and
standards
• In addition to other related tasks that might be assigned to you
by the management

Senior HR Executive في BCD
  • لبنان - بيروت
  • أبريل 2016 إلى مايو 2018

in charge of the whole HR department (handling the department alone for 130 employees) In charge of handling all human resources activities to include employment, compensation, labor relations, benefits, training and development.
• Coordinate with Head of Division to fill the vacancies, short listing CV’s, conducting interviews, and recommend selection
• Post vacancies, prepare fresh and clean database, and prepare sourcing tools (universities, social networks, etc…). Screen applicants for basic compliance with position qualifications and experience. Recruit for all positions in the company
• Visit the cinema on a regular basis to ensure staff are abiding by the company policies and procedures and ensure employee well being
• Obtain required paperwork (legal clearance, reference checking, residence document, ID, etc…) from new joiners for their files
• Issue job offers as per the request of Management. Ensure proper on boarding to new employees (induction, email address, stationary, name tags, uniform in coordination with the storekeeper, etc…) and follow-up on probation of new comers.
• Follow up and review the employee performance review every year and follow up on comments raised by employees in the EPR for proper action taking.
• Plan, review, update and draft the organizational structure along with the job descriptions as per division and in coordination with the head of Division every year
• Follow up on attendance on a daily basis and report discrepancy (missing punch, absence, etc…) to head of division and generate payroll accordingly
• Coordinate with NSSF representative to ensure employee date is up to date and accurate (enrollments, terminations, etc…)
• Administrate employees papers as requested: recommendation letters, employment letters, Salary letter, leave request etc
• Follow up on the renewals work and residence permits for non -Lebanese employees
• Handle grievance and complaints from employees
• Issue disciplinary actions (warning letters)
• Handle office employees activities for employees like birthdays, team building events, etc
• Handle Exit Interviews for leavers and their analysis
• Follow up on medical cards for employees with F&B Manager
• Coordinate with Bank for opening and closing accounts
• Prepare and present trainings for employees (grooming standards, rules of conduct…).Recommend and schedule training and development courses (internal and external)
• Manage the performance appraisal process and follow-up
• Handle compensation & benefits including payroll and establish the end of year bonus scheme based on performance

HR Supervisor في Lancaster Tamar
  • لبنان - بعبدا
  • مارس 2015 إلى أبريل 2016
Human Resources Coordinator في Fawaz Holding
  • لبنان - بيروت
  • يونيو 2013 إلى فبراير 2015
Front Office & Reservation Supervisor في Legend Hotel
  • لبنان - بيروت
  • سبتمبر 2009 إلى يونيو 2013
Salesman في Bonpoint
  • لبنان - بيروت
  • يوليو 2009 إلى سبتمبر 2009
Accountant في Niman for Investment
  • لبنان - بيروت
  • فبراير 2009 إلى أغسطس 2009

الخلفية التعليمية

دبلوم عالي, Human Resources Management
  • في Academy of Global Business Advancement – AGBA – USA
  • أكتوبر 2017
بكالوريوس, Hospitality Management
  • في AUST University
  • يوليو 2010

Specialties & Skills

POLICY ANALYSIS
HUMAN RESOURCES
INSURANCE
LEADERSHIP
PAYROLL PROCESSING
PERSONNEL
RECRUITING
TELEPHONE SKILLS
ADVERTISING

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس
الفرنسية
مبتدئ

الهوايات

  • Hiking, Shopping, Watching Series and Movies, Traveling