Zahra Khalil, Human Resources Manager & Executive Office Manager

Zahra Khalil

Human Resources Manager & Executive Office Manager

Ecomz

Location
Lebanon - Beirut
Education
Higher diploma, Human Resources Management
Experience
14 years, 7 Months

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Work Experience

Total years of experience :14 years, 7 Months

Human Resources Manager & Executive Office Manager at Ecomz
  • Lebanon - Beirut
  • My current job since December 2020
Human Resources Manager at Golden Tulip Galleria Hotel- Jnah
  • Lebanon - Beirut
  • May 2018 to March 2020

(handling all human resources activities as
employment, compensation, labor relations, benefits, training and
development for 120 Employees)
• Ensure that policies, rules, procedures and internal
memorandums are well applied and followed by all employees
• Manage recruitment procedures, preparing job advertisements,
develop job descriptions, CVs screening, shortlisting, phone
interviews, open recruitment days, reference checking etc.
• Manage post recruitment procedures, employee orientation,
employee induction, official documents etc.
• Check departmental schedules, employees’ attendance, public
holidays and leaves on a daily basis
• Issue monthly payroll
• Plan and sometimes deliver training including inductions for
new staff and presentations related to hotel’s etiquette and
procedures
• Supervise the issuance of all kinds of employees’ certificates
• Supervise the management and follow up of MOD’s rosters
• Attend an MOD shift, as per schedule, and report back to the
GM
• Assist in NSSF official procedures
• Supervise insurance support and follow-up
• Supervise and update the Human Resources System - Bayan
• In addition to handling other HR related procedures such as
employee and department of the month, updating employees’
boards, follow-up on employees’ cafeteria, uniforms, lockers
etc.
• Maintain highest level of professionalism in activities and
appearance at all times to reflect the company’s best image
• Maintain organization of office for filing of documents,
correspondence and business records
• Provide historical reference by developing and utilizing filing
and retrieval systems
• Maintain the confidentiality of the hotel’s employee’s database
• Abide by the hotel’s rules, regulations, internal procedures and
standards
• In addition to other related tasks that might be assigned to you
by the management

Senior HR Executive at BCD
  • Lebanon - Beirut
  • April 2016 to May 2018

in charge of the whole HR department (handling the department alone for 130 employees) In charge of handling all human resources activities to include employment, compensation, labor relations, benefits, training and development.
• Coordinate with Head of Division to fill the vacancies, short listing CV’s, conducting interviews, and recommend selection
• Post vacancies, prepare fresh and clean database, and prepare sourcing tools (universities, social networks, etc…). Screen applicants for basic compliance with position qualifications and experience. Recruit for all positions in the company
• Visit the cinema on a regular basis to ensure staff are abiding by the company policies and procedures and ensure employee well being
• Obtain required paperwork (legal clearance, reference checking, residence document, ID, etc…) from new joiners for their files
• Issue job offers as per the request of Management. Ensure proper on boarding to new employees (induction, email address, stationary, name tags, uniform in coordination with the storekeeper, etc…) and follow-up on probation of new comers.
• Follow up and review the employee performance review every year and follow up on comments raised by employees in the EPR for proper action taking.
• Plan, review, update and draft the organizational structure along with the job descriptions as per division and in coordination with the head of Division every year
• Follow up on attendance on a daily basis and report discrepancy (missing punch, absence, etc…) to head of division and generate payroll accordingly
• Coordinate with NSSF representative to ensure employee date is up to date and accurate (enrollments, terminations, etc…)
• Administrate employees papers as requested: recommendation letters, employment letters, Salary letter, leave request etc
• Follow up on the renewals work and residence permits for non -Lebanese employees
• Handle grievance and complaints from employees
• Issue disciplinary actions (warning letters)
• Handle office employees activities for employees like birthdays, team building events, etc
• Handle Exit Interviews for leavers and their analysis
• Follow up on medical cards for employees with F&B Manager
• Coordinate with Bank for opening and closing accounts
• Prepare and present trainings for employees (grooming standards, rules of conduct…).Recommend and schedule training and development courses (internal and external)
• Manage the performance appraisal process and follow-up
• Handle compensation & benefits including payroll and establish the end of year bonus scheme based on performance

HR Supervisor at Lancaster Tamar
  • Lebanon - Baabda
  • March 2015 to April 2016
Human Resources Coordinator at Fawaz Holding
  • Lebanon - Beirut
  • June 2013 to February 2015
Front Office & Reservation Supervisor at Legend Hotel
  • Lebanon - Beirut
  • September 2009 to June 2013
Salesman at Bonpoint
  • Lebanon - Beirut
  • July 2009 to September 2009
Accountant at Niman for Investment
  • Lebanon - Beirut
  • February 2009 to August 2009

Education

Higher diploma, Human Resources Management
  • at Academy of Global Business Advancement – AGBA – USA
  • October 2017
Bachelor's degree, Hospitality Management
  • at AUST University
  • July 2010

Specialties & Skills

POLICY ANALYSIS
HUMAN RESOURCES
INSURANCE
LEADERSHIP
PAYROLL PROCESSING
PERSONNEL
RECRUITING
TELEPHONE SKILLS
ADVERTISING

Languages

Arabic
Native Speaker
English
Expert
French
Beginner

Hobbies

  • Hiking, Shopping, Watching Series and Movies, Traveling