Ahmad Zahran

After Sales Director at Petromin Corporation

• Saudi Arabia - Jeddah
• My current job since November 2021

NATIONAL AFTER SALES MANAGER at Omar A. Balubaid Co

• Saudi Arabia
• January 2002 to January 2012

Automotive Dealership Company for GM, Peugeot, Subaru and Daihatsu
Define strategy and develop, execute, and manage all related after sales activities including the
comprehensive marketing plans covering the all assigned territories in KSA, communicate with customers,
management, internal departments, and vendors to coordinate overall business effort in accordance with
corporate goals. Plan and carry out regional market research and analyses. Play integral role in product
development activities. Lead and direct forward thinking after sales team. Manage all after sales marketing
activities and assure business standards implementations.
Selected Contributions:
 Drove up target sales by 40% through designing and launching new business strategy.
 Increased service revenue from $7, 500, 000 to $10, 500, 000 within two years by spearheading
creation and implementation of highly effective plans.
 Develop the retail & wholesale parts network with total annual turnover of $88, 000, 000.
 Exceeded business goal of 25% market share for parts, propelling overall market share beyond
35%.
 Highest CSI score in the region by offering a dedicated focus for customer’s expectations and
business standards.
 Establishing best practices standards and tag new market benchmarks.
 Improve parts inventory levels with true measured turns.
 Develop and execute parts/service departments marketing plans.
 Designing and creation of new flagship accessories merchandise program.
 Preparation and administration of annual operating budget.
 Designing and supervise new 3s facilities projects (Madinah, Taif, Riyadh, Jeddah QS)
 Designing customer’s complaint escalation procedure with CSI measure.
 Designing complete DMS solution for parts, service, quick service, body shop, PDI, and CRM on
ORACLE platform.
 Sharing steering committees for IT, used cars operation, sales & marketing, corporate culture, and
new vehicles ordering.

GENERAL MANAGER at Moosa Abdul Rahman Hassan–

• Oman
• January 1999 to January 2002

Automotive Dealership Company for GM, Opel, Suzuki, Bedford trucks, Kawazaki Shovels, Daewoo
Excavators, and Lister Generators
Developed and managed a wide range of brands, including industrial equipment’s, maintained
communication with management to ensure after sales activities aligned with business goals. Provided
leadership and direction to business associates to guide the creation of market opportunities and ensure
congruence with objectives.
Selected Contributions:
 Successfully maintained and increased client base by designing and implementing strategic customer-
retention projects.
 Planned and led execution of business plan to increase revenue.
 Team leader in SUZUKI franchise acquisition project.

DEPUTY MANAGER at Mannai Trading Company–

• Qatar
• January 1997 to January 1999

Automotive Dealership Company for GM, Cadillac, Opel, Daewoo, Renault, and Subaru.
Worked within a team environment to carry out a full range of after sales functions. Established quality
standards selection, pricing, and programs. Assisted sales promotions and in communicating marketing
programs. Developed new facilities and business strategies to increase revenue. Provided direct support to
Marketing Manager.
Selected Contribution:
 Demonstrated immediate talents upon hire and excelled quickly to become recognized by
management as key member of after sales team.
 Contributed campaign theme idea that proved effective in delivering overall goals and objectives.
 Establish mega standalone ACDelco quick service facility.

SERVICE MANAGER at Ismail Bilbeisi & Co

• Jordan
• January 1993 to January 1997

Automotive Dealership Company for Toyota and Lexus

BUSINESS OWNER at OWN BUSINESS– Amman

• Jordan
• January 1991 to January 1993

Dedicated business for automotive spare parts and accessories

BRANCH MANAGER at Mohammed Nasir Al

• United States
• January 1989 to January 1991

Kuwait, Kuwait
Automotive Dealership Company for Toyota, Lexus, and MACK Trucks