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Zahwa Khudairi, customer service agent

Zahwa Khudairi

customer service agent·velvet aura

Jordan

High school or equivalent, Marketing

Work experience

Total years of experience: 1 years, 3 months

customer service agent

February 2025 - April 2026

velvet aura

Mecca, Saudi Arabia •Remote

February 2025 - April 2026

Handled customer inquiries and resolved issues efficiently to ensure high satisfaction. Managed daily communications via live chat and social media channels for the Saudi-based e-commerce platform, working remotely from Jordan to ensure top-quality support.
Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Education

duaa international school

June 2025

June 2025

High school or equivalent, Marketing

Saudi Arabia

studied in Jeddah, saudi arabia in duaa international school until grade 9 then went to jordan, amman and studied until i finished tawjihi (high school)

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
EMOTIONAL INTELLIGENCE
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
QUICK LEARNING
Intermediate
QUICK LEARNING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Hobbies and interests

Physical & Outdoors , home & pets , psychology , socializing and talking to new people