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Hashim Aldalee, Sales Account Manager

Hashim Aldalee

Sales Account Manager·Vatrenas

Jordan

Bachelor's degree, Business Administration

Work experience

Total years of experience: 2 years, 10 months

Sales Account Manager

February 2025 - Present

Vatrenas

Amman, Jordan

February 2025 - Present

• Managed client accounts and maintained strong relationships
• Coordinated with internal teams to ensure smooth service delivery
• Tracked leads and supported follow-ups to improve conversion rates
Company industry:
Internet & E-commerce
Job role:
Sales

Value Added Services

October 2024 - February 2025

Network International

Amman, Jordan

October 2024 - February 2025

• Supported clients with service-related inquiries
• Assisted in handling operational and service requests
• Ensured timely communication between clients and internal teams
Company industry:
Banking
Job role:
Engineering

Customer Service Agent (English)

March 2024 - July 2024

Extensya

Amman, Jordan

March 2024 - July 2024

• Handled customer inquiries and resolved issues efficiently
• Maintained high customer satisfaction levels
• Documented and followed up on customer cases
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Telemarketer (English)

June 2023 - August 2023

CSC Beyond

Amman, Jordan

June 2023 - August 2023

• Contacted potential clients and introduced services
• Maintained records of calls and customer responses
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Stock Keeper / Salesman

August 2022 - December 2022

Azadea Group

Amman, Jordan

August 2022 - December 2022

• Managed inventory and stock organization
• Assisted customers and supported sales operations
Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Stock Keeper / Salesman

August 2022 - December 2022

Azadea Group / Zara Home

Amman, Jordan

August 2022 - December 2022

• Managed inventory and stock organization
• Assisted customers and supported sales operations
Company industry:
Retail & Wholesale
Job role:
Accounting and Auditing

Education

Al-Balqa` Applied University

August 2027

August 2027

Bachelor's degree, Business Administration

Jordan

Skills

Problem Solving
Expert
Problem Solving
Expert
Management
Expert
Management
Expert
Marketing
Expert
Marketing
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Call Center
Expert
Call Center
Expert
Sales
Expert
Sales
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
Microsoft Excel
Intermediate
Microsoft Excel
Intermediate
Management
Intermediate
Management
Intermediate
Marketing
Beginner
Marketing
Beginner
Customer Care
Expert
Customer Care
Expert
Administration
Intermediate
Administration
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLIANCE RISK
Intermediate
COMPLIANCE RISK
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER INQUIRIES
Intermediate
CUSTOMER INQUIRIES
Intermediate
FILE ORGANIZATION
Intermediate
FILE ORGANIZATION
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate

Languages

English

Intermediate

Arabic

Native Speaker