زيد صلاح الدين محمد حسن, Human Resources Manager

زيد صلاح الدين محمد حسن

Human Resources Manager

Majid Al Futtaim - Jordan

البلد
الأردن - عمان
التعليم
بكالوريوس, Business Administration
الخبرات
11 years, 2 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :11 years, 2 أشهر

Human Resources Manager في Majid Al Futtaim - Jordan
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ يناير 2017

Ensure that HR procedures and policies are in line with Carrefour guidelines and the Jordan labor law.
• Ensure that impartial recruitment procedures for national staff are followed.
• Ensure that salaries and benefits for nationally recruited staff are in-line with similar organizations, meet the requirements of local labor legislation and are within budget.
• Ensuring that the correct procedure is followed on disciplinary action and grievance procedures.
• Identify training needs for all staff and source in-house and external training opportunities as appropriate, working within budgetary and operational constraints and maintain training records.
• Provide line managers with any necessary training, advice, mentoring and coaching on performance management or any other relevant areas of HR management or procedures for their teams are followed and records are kept in accordance with Carrefour guidelines and local labor laws.

human resources supervisor في Majid Al Futtaim
  • الأردن - عمان
  • يناير 2015 إلى يناير 2017

• Check the daily staff attendance, and make sure of uniforms and staff presentation
• In monthly basis check the payroll and make sure of any deducting or increment before send payroll confirmation.
• Manage any other administrative tasks related to finance or HR
• Recruits, interviews, hires, and trains new staff in the department. Oversees the daily workflow of the department. Provides constructive and timely performance evaluations

customer care team supervisor في Majid Al Futtaim - Jordan
  • الأردن - عمان
  • أبريل 2013 إلى يناير 2015

Supervising 2 group of Customer Service Representatives, the first whom working on the call center, customer inquiries, making the survey of customer satisfaction, the second whom working on home delivery, installation, maintenance requests.
• Dealing with more than 70 suppliers and check orders daily and any problem related.
• Make sure that the customer is satisfying about the service provided and make weekly survey about customer inquiries and what they search for.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Arab Open University - Jordan
  • يوليو 2017

Specialties & Skills

HR Strategy
Communications
Team Management
Microsoft Office
Customer Service Skills
Budgeting
Team Building
Reqrutment
Human Resources Management
Communication

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

الهوايات

  • Traveling
  • Football