Sponsorship Sales Executive
Marcus Evans
Total years of experience :16 years, 3 Months
• Working as a team player within a high end face paced corporate sales environment while understanding the market, topic and unique selling points for prestigious executive level business events.
• Identifying qualified, prospective clients and developing loyal client relationships via telephone within an assigned market.
• Developing client base while utilizing sales techniques such as Internet research, prospecting, probing, lead generation, cold calling and closing.
• Clearly presenting the client with the key benefits of attending the event during professional business conversation, while also focusing on the client's individual needs.
• Participated in onsite management of the business event.
Asia Sports Marketing - Dubai, UAE. June 2011 - August 2011
Market Research Analyst - Trainee
• Assisted Marketing Department to collect, analyze and report secondary data.
• Coordinated with Production Departments in sourcing suppliers for various production jobs such as collecting and updating suppliers list on our database, contacting suppliers, arrange meetings when necessary and bargaining for discount on production jobs.
• Assisted the Events Department on various management jobs like maintaining and updating profiles of local and regional media houses and their personnel’s, preparing and planning media invitations for events including following up with the press material to ensure that they are published.
•Undertook various administrative duties e.g. filing, record keeping, and data entry.
Helped in various production procedures of television commercials. Dealt in marketing production services to prospective clients such as contacting their marketing department, visiting their office, providing them with our production house portfolio, explaining them our business including giving short presentations.
Handled clients’ queries in professional and timely manner. Participated in closing deal with clients.
Conducted other secretarial office work such as data entry, scheduling appointments, making travel arrangements and handling mail correspondence via email and regular mail.
American Express - Markham, Canada. Jan 2005 - OCT 2006
Customer Focused Sales Associate
• Day to day dealings with American Express clientele, i.e. High Value Card members, Business card holders as well as regular card members from United States vis-a-vis their card related queries.
• Evaluated account status inquiries at point of contact by analyzing information and recommending immediate solutions to Card members.
• Performed financial and non-financial maintenance to meet customers and business expectation.
• Sold credit cards as well as luxury charge cards with services tailored to meet customers' needs. The cards portfolio sold included American Express Blue credit card, Green charge cards and Gold charge cards. Luxury cards portfolio included Preferred Rewards Gold Card, Platinum Card, and Centurion Card.
• Participated in various sales and service campaigns like the launch of Blue Sky From American Express credit card, specially designed to cater needs for airline travelers. Service campaigns included Identity Theft protection, to ensure safety of the card holder's identities etc.
BMO Bank of Montreal - Toronto, Canada. Feb 2004 - DEC 2004
Telemarketing Executive
Manpower Services
• Specialized in sales for various insurance related products such as Mosaik MasterCard Balance Insurance, BMO life Hospital Cash and BMO Accident Insurance Plan.
• Meet and exceed sales target, productivity and call quality. Sales target exceeded by 30% and 50%.
TD Meloche Monnex Inc - Toronto, Canada. July 2004 - Nov 2004
Analyst
Quantum Services
• Serviced clients and transferred calls to Licensed Brokers for quotation on Home and Auto Insurance.
• Accomplished set targets by 90%.
• Trained interns on telemarketing calls process to existing and prospective customers. Guided them on quotation handling, issues resolution and complaints follow-up vis-à-vis their accounts on the system.
WalMart - Dallas, TX Jan 2001 - Jan 2002
Customer Service Representative
• Responsible for handling all customer service issues which included items purchase and return.
• Assisted cash management team throughout the day as well as on day end closing procedures.
• Trained new hires on customer service ethics, customer relations management and cash register operations.
Murdoch University is an Australian University which has its campuses around the world with its base campus in Perth, Australia. It is an internationally accredited University. I have visited its Dubai campus and have completed my Bachelors of Commerce Degree with Majors in Management from this campus. Bachelors of Commerce in Management. (Year 2012)
I enrolled in Karachi University on August 6, 2008 and successfully graduated with a Bachelors Degree in Business Administration on 22nd September 2010.