Zaid Jaradat

• Lead investigations into fraudulent activities to protect bank assets and customer information.
• Analyze transaction data and customer behaviors to identify patterns of suspicious activity.
• Conduct risk assessments to proactively identify potential vulnerabilities.
• Analyze data to identify suspicious patterns and mitigate risks
• Spearhead complex investigations into financial fraud schemes, utilizing advanced analytical techniques and
forensic methodologies.

- Conducted regular audits of team members' workloads to ensure adherence to quality standards, leveraging analytical tools to extract comprehensive quality reports.
- Generated monthly analyses detailing team performance, including identification of recurring mistakes and setting targets for improvement, thereby facilitating continuous enhancement of operational efficiency and product quality.
- Proposed and managed new projects to enhance work efficiency and effectiveness in product safety and website audit operations on Amazon MENA.
- Conduct comprehensive audits of internal processes, systems, and operations to ensure compliance with regulatory requirements and company policies.
- Collaborated with cross-functional teams to ensure compliance with industry regulations and company standards.
- Facilitated onboarding of new team members through job training and coaching.
- Participated in the integration of Amazon's global
compliance policies with Souq's regional policies, specifically for the Middle East and North Africa (MENA) region

• Ensure that Amazon transactions satisfy legal and safety requirements
• Analyzing product import documentation and flagging hazardous risks
• Keeping Amazon customers safe and informed by coordinating actions around product safety recall
• Compile accurate content to educate and engage our customers.
• Provide feedback about unusual items, unavailable types or attributes.
• Edit and/or create content implementing our related guidelines.

Worked with EBRD in the logistics department, mainly assistants the managers in the reports of the annual conference and in delivering the documents and managing the transportation times schedule in their annual meeting at Convention center, Dead Sea, Jordan.
(May 6th- May 10th)