Zaida Rachel Paz

• Acts as facility focal point for Medical Licensing and the National CME/CPD Program of QCHP - Ministry of Public Health. Coordinates with QCHP for any issues/concerns about individual medical license and CME/CPD training.
• Handles submission of initial license evaluation, medical license application and renewal, transfer of license, profile update, change of scope of practice and application for surgical privilege, etc.
• Conducts CPD orientation for newly licensed medical staff and guides them on the use of their individual QCHP e-Portfolio and e-Profile.
• Handle posting of job advertisements and coordinates with the job applicants - for scheduling of interview of HR, Nurse Manager and Hiring Manager.
• Preparation of job offer letter and coordinates with the shortlisted candidates for the signing of offer.
• Coordinates with identified candidates for the submission of the documents needed for preliminary license evaluation and assess if their credentials are sufficient to apply for medical license as per the requirements of the Ministry of Health - Qatar Council for Healthcare Practitioners (QCHP).
• Responsible for on-boarding of new employees- new hire orientation, submission of pre-employment requirements, registration to the biometric system, issuance of company identification card and uniform, introduction to key personnel in the organization and application of bank account for payroll credit.
• Coordinate with the PRO and provide necessary documentation for work visa, Qatar ID and resident permit, Hamad card application, renewal of QCHP- mandated CRP trainings, coordination about medical commission appointments and vaccination under the Communicable Disease Clinic (CDC).
• Monitoring and ensures timely renewal of medical licenses, government mandated trainings, Qatar National ID and work permit by endorsing the list and needed documents to the PRO.
• Conducts orientation session for new programs implemented by the company and by the QCHP.
• Handles payroll documentation (joining & rejoining, home visit, late deduction and unpaid leaves), computes for the monthly overtime hours, endorsement of overtime forms to Mr. Gomaa for counter-checking and submits to Accounts Department for payroll computation.
• Monitoring of leave application, exit permit issuance, travel allowance and ticket availments.
• Prepares ticket approval form, request quotation and coordinates with our partner agency for booking of air ticket for the annual leave of employees.
• Ensures that resigning employees submits exit clearance, bank clearance, and returns their stamp, keys and other company issued properties on their last working day.
• Maintains individual staff files and HR forms.
• Maintains HR database
• Filing of official documents and interoffice coordination.
• Preparation of letters to be submitted to QCHP, good standing certificate and reference letters.
• Preparation of HR and Admin-related communications.
• Handles resolution of day-to-day inquiries, requests and concerns.
• Handles special projects (monthly birthday list, preparation of awards and certificates, Nurses’ day celebration) and other tasks that may be delegated from time to time.

• Administration employee benefit programs covering health insurance, loan programs and government benefits.
• Provided an advisory service to Program Managers and Supervisors on the implementation of benefits policies, programs and updates.
• Provided guidance to employees on queries related to the benefits programs.
• Processing of statutory benefits (Social Security System, Philippine Health Insurance Corp., and Pag-ibig Housing Development and Mutual Fund) which include processing of benefit applications/claims, information update and submission of monthly employment reports.
• Ensured compliance to government mandated contributions & remittance reports.
• Prepared deductions report for bi-monthly payroll preparation and monitoring of actual payroll deduction of loans and health insurance premiums for dependents.
• Coordinated with the healthcare provider to ensure timely enrollment, amendment & cancellation of coverage.
• In-charge of the Annual Physical Examination of all employees and dependents.
• Handled audit of billing statement from the healthcare provider vs. actual endorsements by HR to ensure accuracy of the billing.
• Handled information cascade activities related to employee benefits.
• Acts as point of contact on the renewal of the Sanitary Permit of the company and Individual Health Certificates of all employees.
• Ensured resolution of customer requests, queries and complaints in order to provide high service level necessary to support the achievement of the defined team and company goals.
• Responded to employment check and final pay inquiries.
• Created and revised systems & procedures by analyzing operating practices, record keeping system, forms control and personnel requirements; implemented the changes.
• Performed administrative and office support activities for department. Maintained stock inventory to determine inventory level and anticipating needed supplies. Ensured that office equipment are in good working condition and coordinated repairs/preventive maintenance requirement. Acts as back-up receptionist handling telephone calls, receiving/directing visitors and distribution of mails.
• Maintained records, reports, letter, forms, office supplies and other pertinent documents.
• Performs other related functions as required by the immediate manager.

• Acted as Point of Contact for all pay and benefits concerns for a UK Telco account.
• Administered employee benefit programs covering life and health insurance benefits, savings and loan programs and government benefits.
• Provided an advisory service to HR Front Liners and Team Managers on the implementation of Pay and Benefits policies, programs and updates.
• Coordinated payroll processing and the maintenance and update of the payroll database and other related records.
• Ensured payroll completeness, accuracy and timeliness through the use of the company’s time and record system and tight audit practices.
• Coordinated with vendors which administer the company’s benefit plans and payroll systems.
• Monitored vendor administration practices and coordinates resolution to implementation problems.
• Oversaw the processing of government benefits claims across all accounts.
• Prepared compensation package proposal for identified Associate up to Sr. Specialist level.
• Conducted Pre-hiring and New Employee Orientation.
• Handled cascades activities related to pay and benefits.
• Ensured timely processing of ATM payroll account opening of new employees.
• Processed Certificate of Employment, Income Tax Certificates and pay slip reprint requests.
• Prepared Monthly Average Salaries Report, Attendance Metrics Report and Payroll Dispute Analysis.
• Handled employment check and final pay inquiries.
• Performs other tasks that may be delegated from time to time.

• Assigned under the Employee Services and Benefits unit of the Human Capital Delivery Department handling company benefits such as Health and Accident Insurance, Maternity Subsidy, Education and Tuition Fee Reimbursements, Medicine Reimbursements, Referral Bonus claims, Employee leave availments and administration of cell phone allowance benefits of officers and executives.
• Handled benefits orientation for new employees.
• Held responsible for the notification of third and fifth month probationary review and assessments.
• Held responsible for the preparation and service of non-regularization notices.
• Maintained 201 files and updating of HRIS.
• Processed employee movements and implementation of changes in the HRIS.
• Monitored exit clearances and submission of weekly report to the head office for final pay check preparation.
• Released final pay check and facilitated signing of the release and quitclaim waiver.
• Processed of ATM payroll account opening of new employees and issuance of company ID.
• Maintained records, reports, letter, forms, office supplies and other pertinent documents.

• Prepared the Social Security System, Phil. Health Insurance Corp and Pag-IBIG Home Development Mutual Fund collection list (backlog reports and up to 2005)
• Handled leave balance monitoring.
• Prepared Manpower Count and Personnel Movements reports.
• Monitored employment contract expiry and initiated conductance of performance appraisal.
• Represented the company in transacting with the Social Security System, Phil. Health Insurance Corporation, Pag-IBIG Home Development Mutual Fund and Bureau of Internal Revenue.
• Reported newly hired personnel to SSS, PHIC, and PAG-IBIG HDMF.
• Processed Tax Identification Number application and tax status update.
• Processed SSS Sickness and Maternity benefits of employees including the computation of benefits due to employees, request for payment, processing of reimbursement claims.
• Submitted loan applications to SSS and PAG-IBIG HDMF and notifies the Accounting Department for the schedule of payroll deduction.
• Prepared certificate of SSS, PHIC and Pag-Ibig HDMF contributions.
• Prepared inclusion and deletion reports to Health Insurance and Group Accident Insurance providers.
• Submitted Health Insurance and Group Accident Insurance claims and ensures completion of necessary documents.
• Maintained all records, reports, letter, forms, office supplies and other pertinent documents.

• Handled the company registration to Social Security System (SSS), Phil. Health Insurance Corp. (PhilHealth) and Pag-Ibig Home Development Mutual Fund (Pag-IBIG HDMF).
• Handled all recruitment activities (sourcing, test administration, screening of applicants, coordinated interviews with various department heads, background checking, preparation of documents for hiring, and conducted orientation for newly hired personnel).
• Monitoring of Manpower Count and Personnel Movements.
• Responsible for the Issuance of the Code of Discipline & company ID.
• Monitoring employment contracts and clearances.
• Preparation of necessary documents for various personnel action (regularization, departmental transfer, salary increase/adjustment, and promotion, end of contract and termination of employment).
• Releasing of final pay check.
• Reporting of newly hired employees to the Social Security System, PhilHealth), and Pag-Ibig HDMF.
• Processing of TIN application and tax status update.
• Assisted employees in transacting to SSS (loans, maternity and sickness), Pag-Ibig (loans) and Philhealth.
• Endorsement of payroll account application to the bank.
• Organized & actively participated in various developmental activities such as Team Building, Summer Outing, various awareness seminars (HIV /AIDS, SARS, Emotional Intelligence, TQM) and events such as Anniversary celebration, Christmas Party and Free Clinic.
• Preparation of attendance report for payroll computation. Receiving of payroll complaints and coordinated with the Accounting Dept. for adjustments.
• Maintained an updated record of leave balance of all employees.
• Updating of the Personnel Permanent Record (201 File).
• Maintained all records, reports, letter, HRD forms, office supplies, ID cards and other pertinent documents.

• Handled all Recruitment activities of the company.
• Conducted new employee orientation and guided tour of the manufacturing plant.
• Monitored Manpower Count and Personnel Movements.
• Processed TIN application and tax status updates.
• Reported newly hired personnel to the Social Security System.
• Endorsed payroll account application to the bank.
• Prepared monthly employment report for submission to the Department of Labor and Employment.
• Prepared timecards and attendance report for payroll computation.
• Maintained an updated record of leave balance of all time-carded employees.
• Updated all 201 files.
• Maintained all necessary personnel records, reports, letters, forms, facsimile transmission, office supplies, memoranda, identification cards, and other pertinent papers.

• Handled inquiries on available lots, terms and prices, lot or house and lot refunds, subdivision locations and latest promo.
• Recorded status of payment on their respective sales plans.
• Processed refunds
• Checked individual ledgers and made sure that the correct phase number, lot and block nos., discount given, cash advances of brokers/agents and the amount of commission granted are reflected.
• Maintained all necessary records, reports, letters, forms, memoranda, and other pertinent papers.