Zaid Ziyoud

• Manage property listings and client portfolios.
• Conduct property viewings and investment
consultations.
• Advise clients on market trends, pricing strategies,
and ROI opportunities.
• Negotiate deals between buyers and sellers to
ensure mutually beneficial agreements.
• Build long-term client relationships through trust,
transparency, and performance-driven service.

• Started as a Professional Waiter, delivering high
quality service in a fast-paced restaurant and
lounge environment.
• Promoted to Head Waiter from the second year in
recognition of strong leadership, service
excellence, and team coordination skills.
• Supervised and trained waitstaff to maintain high
standards of hospitality and customer satisfaction.
• Managed daily floor operations, ensured smooth
service flow, and handled guest relations
professionally.
• Collaborated with kitchen and management
teams to enhance overall dining experience.
• Utilized strong communication skills in three
languages to serve and engage with an
international clientele.

• Marketing and Customer Relations Manager.
• Led marketing and client engagement strategy for
the Philadelphia Greater Area.
• Managed social media and radio advertisements
across U.S. and international markets.
• Served as liaison officer for Airbnb and
Booking.com listings across 47 properties in
Pennsylvania, New Jersey, Virginia, Cyprus,
Amman, and Athens.
• Oversaw booking platforms, monitored KPIs, and
implemented occupancy maximizing strategies.
• Coordinated team efforts and ensured consistency
in property listings and tenant experiences.
• Scheduled open houses and maintenance for
long- and short-term rental properties.
• Handled tenant communications and support,
ensuring high satisfaction.
• Assisted in launching online showing systems and
created localized marketing content.

• Collaborated with local teams to identify and support underserved communities.
• Contributed to logistics and on-the-ground operations each year.