Branch Incharge
Trust Middle east for rent a car
Total years of experience :11 years, 5 Months
• listening to customer requirements and presenting appropriately to make a sale;
• maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• cold calling to arrange meetings with potential customers to prospect for new business;
• responding to incoming email and phone enquiries;
• acting as a contact between a company and its existing and potential markets;
• negotiating the terms of an agreement and closing sales;
• gathering market and customer information;
• representing their company at trade exhibitions, events and demonstrations;
• negotiating on price, costs, delivery and specifications with buyers and managers;
• challenging any objections with a view to getting the customer to buy;
• advising on forthcoming product developments and discussing special promotions;
• creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
• liaising with suppliers to check the progress of existing orders;
• checking the quantities of goods on display and in stock;
• recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
• reviewing your own sales performance, aiming to meet or exceed targets;
• gaining a clear understanding of customers' businesses and requirements;
• making accurate, rapid cost calculations and providing customers with quotations;
• feeding future buying trends back to employers;
• Attending team meeting and sharing best practice with colleagues
• listening to customer requirements and presenting appropriately to make a sale;
• maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• cold calling to arrange meetings with potential customers to prospect for new business;
• responding to incoming email and phone enquiries;
• acting as a contact between a company and its existing and potential markets;
• negotiating the terms of an agreement and closing sales;
• gathering market and customer information;
• representing their company at trade exhibitions, events and demonstrations;
• negotiating on price, costs, delivery and specifications with buyers and managers;
• challenging any objections with a view to getting the customer to buy;
• advising on forthcoming product developments and discussing special promotions;
• creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
• liaising with suppliers to check the progress of existing orders;
• checking the quantities of goods on display and in stock;
• recording sales and order information and sending copies to the sales office, or entering figures into a computer system;
• reviewing your own sales performance, aiming to meet or exceed targets;
• gaining a clear understanding of customers' businesses and requirements;
• making accurate, rapid cost calculations and providing customers with quotations;
• feeding future buying trends back to employers;
• Attending team meeting and sharing best practice with colleagues
• Selling of products and services to existing or new customers i.e.Rentals, lease, chauffer
• Fix appointments with new or existing customers or referrals
• Sustain the relationship with existing customers telephonically or face to face
• Regular follow-up with Customer Service Executive, Rental Sales Agents and Customers
• Preparation and faxing of quotations
• Securing reservations for long and short term lease
• Prepare and forward relevant documentation to the Credit Controller of new customers
• Regular follow-up with Credit Controller to check approval of new client
• Liaise with Sales Manager and Operations
• Undertakes other duties and responsibilities as and when required.
• Feed Back to Customer Service Executive on new and approved customers
• Preparation of weekly sales report submitted to Sales Manager
• Attendance of weekly meeting with Sales Manager
• Uses own discretion of rates when preparing quotations.
• Encoding fleet and customer details to RTA Intranet System
bachelor of business administration