PR / CLIENT MANAGER
Mind Map Communications
Total years of experience :7 years, 10 Months
I work as PR & Client manager. Handling media, monitoring digital content for all clients. handling social media accounts. Providing assistant on PR plans
Building and maintaining trusting relationship with customers on site.
•Ensuring a pleasant customer experience journey from being a prospect until closing.
•Conducting market research to remain updated with core product knowledge.
•Identifying the product and managing the deal in accordance to fair market price.
•Responsible on promoting company culture.
•Coordinating with the pricing team and ensuring to get the right price forthe customer.
•Working as liaison between the pricing analyst and the seller.
•Negotiating with customers and ensuring successful closings.
•Maintaining the assigned branch office and ensure all day-to-day operations and streamlined smoothly.
•Training the new recruits.
•Defined, reviewed, and managed all branch operational activities along with maintaining process documents.
•Supervising inspectors and branch staff.
•Reporting to management on day-to-day basis.
•Coordination with cross functional teams.
•Accountable on the branch budget allocation.
Responsible for car sales in Caribbean region.
•Achieving sales target assigned on monthly basis
•Finding suspects and turning them into a potential customer.
•Ensured the targeted inventory is available for customer to purchase.
•Participating in marketing strategies for assigned market with vision to bring in more potential leads.
•Offering the required product to the customer and responsible for whole customer journey until delivery.
Serving Guyana and Jamaica markets.
•Strengthening relationships with B2B customer with an objective to bring in more revenue to the company.
•Achieved profit target of more than 100% for consecutive 1 year.
•Sold 100+ cars in a month for three successful months.
•Consistent star performer for year 2017 - 2018.
•Managing big inflows of customer payments and ensuring the right allocation for their respective units.
•Ensuring smooth deliveries & documentations for customer products.
•Involved on procurement of customer units by directly participating in the auction house through live bids.
•Managing team on behalf of my manager's absence.
My Bachelors is under way. I had done digital marketing certifications with O and A level. I had experience of working 8 plus years in sales and marketing. I had won many awards and appreciations certificates during my tenure.
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