Zain ul Abdin

• Managed accounts payable and receivable cycles, including invoice matching and reconciliation.
• Maintained general ledger and verified client billing discrepancies.
• Performed monthly bank reconciliations and managed petty cash disbursement.
• Handled data entry and record-keeping using QuickBooks and SAP.

• Assisted customers through live chat to resolve inquiries and provide product information.
• Maintained professional communication and ensured customer satisfaction.
• Logged customer interactions and provided feedback for service improvement.
• Collaborated with team members to achieve response time and quality targets.