Sr. Manager ICT & BPR
Agha Steel Industries Ltd.
Total years of experience :18 years, 4 Months
*Heading the team of fifteen people, five people of SAP and ten people of infrastructure.
*Developed a Production Portal to improve MIS and timely data availability for SAP System, streamed line integration with SAP for auto process order creation.
*Oversaw the scope of work for SAP and Production portal which included the, business process mapping, blueprinting, design, configuration, setup of technical environments.
*Oversee SAP Operations All modules and ensure smooth operations.
*Responsible to improve efficiency of IT operations by developing solutions that meet business
objectives.
*Managing in-house and outsourced team of SAP functional and technical consultants.
*Managing cloud base SAP infrastructure, Proficient in SAP Basis Administration, ensuring the stable
performance of SAP environments, system upgrades, and configuration management.
*In-charge for managing the entire IT infrastructure operation of Agha Steel Industries that includes three different locations and more than 500 end users.
*Implemented and monitored cyber security measures to safeguard IT infrastructure. Conducted regular security audits, system backups, and comprehensive disaster recovery plans. Led Vulnerability Assessment and Penetration Testing (VAPT) exercises to enhance security protocols
further.
*IT budget and resources management. Define Key IT objectives and goals for smooth business
operations and expansion.
*Responsible to manage day to day IT requirements of the company such as user management,
troubleshooting of LAN, WLAN, WAN, Servers, help and advice.
*Responsible for IT infrastructure project planning, project schedules, timeline and allocate project resources
*Responsible for formation implementation of IT governance, risk and compliance framework
aligns with the company’s strategic objectives and vision.
*Demonstrates a strong work ethic and encourages teamwork, while clearly defining standards
and expectations.
*Designed and implement CCTV project enabled with object detection techniques.
*Supplier relationship and SLA management.
*Effectively managed IT budget and allocated resources to support smooth business operations
and facilitate expansion, while defining key IT objectives and goals.
Responsible to manage the project of IT, Network, CCTV & Telephony Infrastructure Deployment. This project include 1100 data & voice nodes and 95 Fiber nodes. Responsible day to day IT requirements of the company such as user management, troubleshooting, LAN, WLAN, WAN, Servers, help and advice. Following are major responsibilities.
*Project Management.
*Project Delivery.
*Business Storytelling
*Digital Transformation
*Strategic Planning
*Governance SAP Operations
*Governance ICT Operations
*Service Desk Management.
*Network Management.
*CCTV Management.
*System Analysis.
*Thumb impression & face ID attendance machine.
*Managing crisis situations.
*Root Cause Analysis
*Team Building Presentation Skills
*Stakeholder Management
*Time & Resources Management
*Handling Pressure Situation
*Resource vendor management
*Project management includes, Planning, Designing, implementing, managing and maintaining of Indoor and Outdoor wireless, wired networks and CCTV solutions.
*Managed and supported Windows Server operating systems, Active Directory, DNS, DHCP, and Group Policy.
*Responsible to manage SLA’s with clients.
*Responsible for Governance of ICT Operations.
*Provide skill sets to the customer and handle support issues basis on their SLA.
*Worked on Cisco Switches such as 2900, 3500 series, Cisco Routers such as 1800, 2800 series.
Worked Experience on Indoor and Outdoor Wireless Equipment. D-Link, Cisco Linksys, TP-LINK, Asia -RF, RAPOTECH, SMC, Air line, Mikrotik Router Boards.
*Deployment of Outdoor Wireless P2P and P2MP Networks using UBNT, ALFA devices up to 50km of P2P and 20km of P2MP at ISM frequency Band.
*Responsible to manage CCTV, configuration and troubleshooting.
*Implemented and managed hardware cabling for diverse client projects, ensuring robust network performance.
*Successfully deployed and maintained secure wireless networks, ensuring seamless connectivity for various clients.
*Administered LAN/WAN/CCTV infrastructures for multiple projects, optimizing data transmission and resolving connectivity issues promptly.
*Led network design initiatives, meeting project deadlines through strategic planning and execution.
*Responsible for hardware cabling and connections.
Installation and maintaining the wireless network
*Responsible for LAN/WAN network infrastructure.
*Network design & implementation, Activity planning / scheduling.
*Responsible for installation and maintain CCTV System & connecting to LAN or WAN.
Research on reducing ERP implementation failure