Zainab Alsenan

• Developed and implemented cybersecurity policies and procedures aligned with regulatory requirements and governance standards
• Led cybersecurity compliance projects related to CCC and CCC+ certifications, including assessment and institutional accreditation processes
• Oversaw the implementation of ISO/IEC 27001 controls and enhanced risk management and information security practices across the organization
• Conducted periodic access management reviews, analyzed security incidents, and monitored SIEM solutions, network security, and endpoint protection
• Contributed to improving cybersecurity compliance readiness & enhanced security control efficiency by 40% through governance & risk management
improvements

• Coordinated with technical teams to review security incidents and improve infrastructure and system security updates
• Performed security audits, vulnerability assessments, and risk evaluation reports while recommending mitigation plans
• Monitored data and system security while strengthening protection controls against unauthorized access and cyber threats
• Developed and updated cybersecurity programs and policies to ensure organizational compliance with security standards and procedures
• Contributed to reducing cybersecurity risks and vulnerabilities by 30% through enhanced protection procedures and continuous monitoring initiatives

• Analyzed applications and software systems to improve operational efficiency and technical performance
• Conducted software testing and resolved application, network, and system issues to ensure system stability
• Developed databases, web applications, and data entry forms to support operational and business requirements
• Collaborated with development and analysis teams to prepare testing plans and improve software solution quality
• Contributed to improving application efficiency and reducing operational errors by 25% during the

• Installed software, security solutions, and hardware updates based on infrastructure requirements
• Performed system maintenance and software updates to ensure operational stability and efficiency
• Provided technical support to users and resolved issues related to devices, systems, and network operations
• Monitored servers and network performance while documenting operational reports and resolving connectivity issues
• Contributed to improving technical issue resolution speed and reducing operational downtime by 35% through enhanced support procedures