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Zainab Naeem, Office Manager

Zainab Naeem

Office Manager·Back Combined General Trading & Contracting Company

Kuwait

Bachelor's degree, Business Administration

Work experience

Total years of experience: 21 years, 5 months

Office Manager

May 2012 - Present

Back Combined General Trading & Contracting Company

Al Kuwait, Kuwait

May 2012 - Present

Providing assistance under the close direction of the Managing
Director.
* Maintaining the company assets records and keep track of all
equipment and property of the company including tools, equipment,
vehicles, mobile lines, laptops etc.
* Assists with project monitoring and budget tracking.
* Assists General Manager with inquiries and problem resolution.
* Handle the tenders inquiries & submissions including coordination
with subcontractors, consultants & Client.
* Follow up on tenders and prepare the project cost price, add
percentage and prepare final tender price.
* Research, compile, assimilate, and prepare confidential and
sensitive documents for final tender submissions including
obtaining quotations & making comparisons and brief the executive
regarding contents.
* Responsible of all the official documents of the company.
* Act as liaison between supervisor and department managers or the
public and represent and communicate issues and directives.
* Read and analyze incoming memos, submissions, and reports in
order to determine their significance and plan their distribution.
* Create and maintain a system for organizing and storing both
electronic and hard-copy information and records, and implement
record retention policies and procedures.
* Prepare a variety of documents, contract, requisitions, purchase
orders, resolutions and other correspondence.
* Provide office support services in order to ensure efficiency and
effectiveness
* Coordinates office management activities.
* Determine matters of top priority and handle accordingly
* Maintain the general filing system and file all correspondence
* Maintain office procedures.
* Answers and screens phone calls and manages the Managing
Partner’s mail.
* Schedules and coordinates appointments, meetings and events,
including registration and travel arrangements as necessary.
* Transcribes drafts, proofreads and revises correspondence, memos,
flyers, agendas, minutes, resolutions and policies.
* Open, sort, and distribute incoming correspondence, including faxes
and email.
* File and retrieve corporate documents, records, and reports.
* Greet visitors and determine whether they should be given access to
specific individuals.
* Prepare responses to correspondence containing routine inquiries.
* Perform general office duties such as ordering supplies, maintaining
records management systems, and performing basic bookkeeping
work.
* Record and maintain all human resource files and documents
including the labors.
* Preparing time sheets of the head office staff.
* Arranging tickets & travel arrangements.
* Maintain good relations with clients.
* Follow up on payments.

Company industry:
Construction & Building
Job role:
Administration

Admin& HR

January 2011 - May 2012

Safat Enterprise Solutions Company

Al Kuwait, Kuwait

January 2011 - May 2012

Responsible for drafting job descriptions, outlining in detail all skills
and qualities required and desired in a successful job applicant.
* Screening all resumes submitted to the open job order, seeking only
the most qualified applicant.
* Manage the new joiner process from offer letter through to joining
instructions and induction.
* Provide HR support and advice to employees and line managers,
explaining policies and procedures in a timely and effective manner
* HR administrator serves as the point person for employees' issues
and inquiries, including but not limited to benefits and company
policies
* Record and maintain all human resource files and documents (hard
copies in files& soft copies in SharePoint)
* Enter data into the HR system (Office Manager Software) so that
accurate records are maintained
* Assist in the development of HR policies and procedures
* Contribute to HR projects such as introducing a new induction
programme.
* Liaise with payroll
* Manage the absence recording system
* Manage the holiday recording system
* Administer the probationary review periods
* Carry out any other reasonable ad hoc duties in order to support the
HR department
* Undertake other duties as directed by line managers commensurate
with the post
* In charge of all employees timesheets, to receive, check & approve.
* Responsible for keeping track, typing forms & following up on
employee residency renewal & stamping procedures in addition to
the new recruited employees.
* Arranging tickets & travel arrangements.
* Arranging business cards, laptops & in charge of all office
equipment & stationery.

Company industry:
IT Services
Job role:
Administration

Executive Secretary

February 2005 - January 2011

First United

Kuwait

February 2005 - January 2011

Providing assistance under the close direction of the Tendering
Manager.
* Distributing the tender documents to subcontractors in order to
obtain prices.
* Collect cost details of the resources over web as guided by the
construction estimator.
* Prepare inquires and receive quotations from both local & overseas
contractors.
* Making comparisons of prices acquired from different
subcontractors for numerous types of works
* Assist the tendering manager and estimating engineer in
preparation of tender cost price, add percentage and prepare final
tender price.
* Follow up dates for pre-tender meetings and tender closing.
* Research, compile, assimilate, and prepare confidential and
sensitive documents for final tender submissions, and brief the
executive regarding contents.
* Set up and maintained office files and kept correspondence and
reports available for reference and efficient operation of the office
* Read and screen incoming correspondence and reports; make
preliminary assessment of the importance of materials and organize
documents; handle some matters personally and forwards
appropriate materials to the executive and staff.
* Arranged for and scheduled appointments for the executive,
including interviewing callers and making proper referrals;
prepared material and made arrangements for meetings as required
* Communicate and follow up with external contacts to properly
handle direction of business relations and distribution of company
literature.
* Provided full administrative support to the Controller of Finance,
managers and direct reports.
* Preparation of Letter of Credit, Bank guarantees, amendments, and
transfer money letters to the banks and follow ups.
* Preparation of staff attendance.

Company industry:
Construction & Building
Job role:
Secretarial

Secretary

January 2005 - February 2009

First United General Trading & Contracting Company

Al Kuwait, Kuwait

January 2005 - February 2009

Site Offices)
* Providing administrative assistance under the close direction of the
Project Manager
* Assists staff in gathering and inputting program data into
management information systems and spreadsheets to prepare
standard reports for division personnel. (Daily, weekly, monthly
reports, etc.)
* Liaising with members of staff in other departments or external
contacts.
* Process all incoming & outgoing correspondence such as regular
mail, faxes, e-mails, telephone calls and respond independently
when required.
* Maintain an organized filing and follow-up systems for all
correspondence.
* Arrange appointments and meetings; take minutes and maintain
agenda.
* Type English & Arabic letters
* Create and maintain database and spreadsheet files. (Checklist,
submittals, transmittals, shop drawings, etc.)
* Preparation of Payments.
* Preparation of Contracts.
* Handling the monthly expenses log.
* Ordering and maintaining stationary and equipment supplies.

Company industry:
Construction & Building
Job role:
Secretarial

Education

Annamalai University

January 2017

January 2017

Bachelor's degree, Business Administration

Kuwait

The Convent of Jesus & Mary

June 2003

June 2003

High school or equivalent, Business Administration

Pakistan

,

Skills

Urdu
Expert
Urdu
Expert
Overseas
Expert
Overseas
Expert
Mathematics
Expert
Mathematics
Expert
Preparation
Expert
Preparation
Expert
Screen
Expert
Screen
Expert
DIRECTING
Expert
DIRECTING
Expert
FAX
Expert
FAX
Expert
GESTIóN DE ARCHIVOS
Expert
GESTIóN DE ARCHIVOS
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT MAIL
Expert
MICROSOFT MAIL
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
TYPING
Expert
TYPING
Expert
ADMINISTRACIóN DE BENEFICIOS
Expert
ADMINISTRACIóN DE BENEFICIOS
Expert
ADMINISTRATION
Expert
ADMINISTRATION
Expert
BASIC
Expert
BASIC
Expert
Urdu
Expert
Urdu
Expert
Overseas
Expert
Overseas
Expert
Mathematics
Expert
Mathematics
Expert
Preparation
Expert
Preparation
Expert
Screen
Expert
Screen
Expert

Languages

Arabic
Expert
English
Expert
Urdu
Expert

Training and Certifications

Training
ISO 9001:2015 Quality Management System
Infomatics Consultancy Comapany
Mar 2018