Arumugam Sankaranarayanan

- Identifying, developing, implementing and managing Documented processes, procedures and system- PPS for Quality.
- ISO 9001/14001/50001/ BSOHSAS 18001 documentation, certification and maintenance
- Product quality mark certification ( SASO, ESMA ) and its maintenance
- Developing, implementing and maintaining Policy, objectives and programs
- Identifying, implementing, the Local legal and corporate requirement related to Quality and ensure the compliance.
- Liaise with local legal authorities, external certification bodies, suppliers, Contract manufacturers, external warehouses.
- Planning, scheduling, conducting and tracking management system HACCP, GMP and corporate quality Audits and ensure the implementation of Corrective and preventive actions -CAPA in line with Deming PDCA Cycle.
- Developing, implementing and managing the Best operating practices - BOP for quality and the Quality excellence programme
- Implementation of the Change management process throughout Supply chain.
- Implementing the Scientific Tools and methodology for Quality namely SPC, SQC, Six Sigma, 7 QC tools, Cost of Poor quality ( COPQ), Autonomous quality, Gauge R&R, Quality Risk assessment, Quality walk around, Customer satisfactory survey, Audits ( Process, Quality, GMP, HACCP, Supplier, Infield market quality, warehouse quality ) and Root Cause analysis -RCA using 5 Why Techniques.
- Customer Complaints management and Corrective and preventive action, Verification and validation.
- Strategic Quality Management including Vision, Mission, Values, Long and Short term Goals, OGSM, STRAP programs and implementation of “ Balance Score cards “
- Developing, implementing, monitoring and reporting Business specific quality Performances matrices and presenting the same to executive leaderships.
- Developing Company wide quality Culture through Quality Ownerships.
- Identifying, developing, implementing, managing and tracking the Quality Training programs to all employees and ensure the achievement of the KPI “ Training Rate “.
- Reformulations /New product development based on current Market trends and Innovations.
- New Projects managements and Budget management
- Reformulation / New Product development in line with Current market trends and Innovation
- Cost Chase and Gain Projects implementation.
Achievements:
• Achieving the best region in Henkel in Quality in the box (Six sigma tool for Quality), and received the award for the excellence in Quality from Head Quarters 2 times since 2009.
• Saved 100, 000 USD /Year, 80, 000 USD/Year, 90, 000 USD/Year through implementing realistic model for excess cost of production, SQC for RMs/PMs, Autonomous Quality (TPM) respectively.
• Saved 3 Million Euro through development of suppliers for RM/PM and FG ( Cost Chase )
• Reducing spending in the region and saved 90, 000 USD / year by analyzing resources, presenting solutions to upper management.
• Increased productivity to 20% by optimizing the operational control parameters and Customer service level from 80 % to 98 % through Customer satisfaction survey and Warehouse management systems -WMS Audits.
• Enhance the Quality conformance of RMs and PMS from 88 %-99.9 % through onsite Supplier Quality Audits
• Received ESMA ( Emirates authority for standardization and measurements) Quality Mark and SASO ( Saudi Arabian standards organization ) quality Mark for home and personnel care products

• Leading a team of Chemists, Quality control officers, Hygiene officer for the quality assurance related to receiving, in process, final inspection testing.
• Training and development of all blue and white collars on Quality Excellence programs
• Monitoring and control the process variation ( Six sigma ) and measurement variation ( Gauge R&R)
• Instrumental in the Product quality certification namely ESMA quality mark (Emirates standards) and SASO Quality Mark (Saudi Arabian standards) and in the King Khaled award for Sustainability.
• Communicating to Top Management on Quality issues / Non Conformity / Audit reports/Management Review
• Preparing Audit schedules, conducting internal audits, Preparing Audit reports, writing non-conforming reports.
• Establish and implement audit plan for Quality, Process, Distributor audits in accordance with Henkel , Customer and Governmental standards
• Lead customer focused Quality initiatives and compliance audits.
• Measuring and monitoring the Process and service level.
• Ensuring the Compliances of all functions as per ISO 9001: 2008
• Promoting awareness on Customer requirement.
• Developing and Executing Quality strategies, programs and Procedure
• Inspecting facilities for compliances standards, determining method to resolve any issues that arise
• Analysis of Cost of Poor quality and presenting solutions to Top management for Business improvement.

* Lead a team of chemists and Quality control inspectors for the inspection & testing related to Receiving, in process and final inspection and testing
• Developed implemented and maintained the Quality inspection plan throughout the Supply Chain Management.
• As a MR ISO established, implemented and maintained the Quality / Environment Management system in the company
• Monitored and measured the product deficiencies and executed the actions for continuous improvement.
• Performed periodical infield Market Quality Audit (Go to the Market strategy ) indentifying the opportunities for quality improvement / Customers loyalty
• Provided training to subordinates
• Liaised with external parties in maters related to quality
• Responsible for training and development of subordinates.
• Monitored and reported the environmental pollution .
• Managed the 3rd Party production and quality

• Quality Management system Documentation
• Monthly Quality Report preparing and reporting
• Data analysis and preparing the trend analysis.
• Instrument calibrations and maintenance
* Operation and control of Integrated effluent Treatment Plant
* Supplier Quality Audit
* Suppliers development