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حسان بابور, مدير تأكيد الجودة National Quality Assurance Manager

حسان بابور

مدير تأكيد الجودة National Quality Assurance Manager·شركة السهم لنقل المواد الغذائية Arrow Food distribution company

Saudi Arabia

Master's degree, M.Sc. in Biodiversity

Work experience

Total years of experience: 29 years, 1 months

مدير تأكيد الجودة National Quality Assurance Manager

April 2015 - Present

شركة السهم لنقل المواد الغذائية Arrow Food distribution company

Jeddah, Saudi Arabia

April 2015 - Present

شركة خدمات لوجيستية لها عدة مستودعات منتشرة في عدد من مناطق المملكة، لديها عدد كبير من المنتجات الغذائية والغير غذائية والتي تقوم بتوزيعها على الأسواق داخل المملكة و خارجها ، كما تمتلك مصنعا للعصيرات و آخر للمشروبات الغازية بمدينة جدة.

نقوم في إدارة الجودة ، بتطبيق أعلى معايير الصحة الغذائية والسلامة المهنية في مواقع العمل و التأكد من المواد المستلمة وطريقة تخزينها و تداولها حتى بيعها للمستهلك.

كما نهتم بشكاوى العملاء والرد عليهم و بطبيعة الحال الإستفادة من تلك الملاحظات لتطوير بيئة العمل.

نسعى حاليا للحصول على الشهادات الصحية ISO 22000 للتأكد من استمرارية العمل بالشكل الصحيح دوما و الحفاظ على مستوى الخدمات المقدمة للموزعين و المستهلك النهائي بشكل متميز.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Quality Control

Regional Manager – QA (Food Safety & Hygiene)

September 2009 - April 2015

PANDA RETAIL CO.

Jeddah, Saudi Arabia

September 2009 - April 2015

Responsiblities
 Food safety, Compliance to SASO & Baladia standards, Microbiological testing, Cool Chain management, Standards for fresh etc.

Job Highlights
 Implement and monitoring HACCP to establish relevant quality standards.
 Oversee GMP documentation and maintenance thereof.
 Train food handling staff on Food Safety program, HACCP rules & GMP standards.
 Keep track of updates of government standards like SASO, GSO & that of local Municipality.
 Devise and review SOPs S.O.Ps daily operations like receiving, personal hygiene, fresh section practices, cleaning practices, etc.
 Follow up Management Review of QMS performance and resolve all NCRs reports.
 Collaborate in planning, decision making and action taking exercise of concerned departments.
 Inspect all activities of the company as well as containerized export consignments for quality compliance.
 Follow up and monitor Pest Control activities during the store visits.
 Implement and monitor quality systems and processes for raw food items like fruits & vegetables.
 Prepare processing Manual of finished goods in accordance with HACCP requirements.
 Prepare cleaning, personal hygiene, food safety, operation, distribution and storage procedures.
Achievements
 Increased frequency of score visits of the store by 20% compared to the last year.
 Enhanced 3rd party supply standards and as a sequel of policy review by management and successfully ensured improved standard of supplies by the parties.
 Brought down customer complaints in comparison to last 2 years
 Cut down expenditure towards government penalties by 30% by training the staffs and implementing a high level of hygiene)
 Trained 72% of total staff resulting in achievement of target and reduction of complaints and penalty.
 Standardised the work procedure and Manual.

Company industry:
Market Research

QA Specialist

November 2008 - September 2009

Geant markets Co.

Riyadh, Saudi Arabia

November 2008 - September 2009

Job Highlights
 Supervised quality operations in all the markets.
 Met all the requirements of ISO & HACCP systems.
 Established SOPs across all the departments.
 Attended, analyzed & resolved customer complaints.
 Audited the suppliers to improve the private label products.

Company industry:
Retail & Wholesale

QA Section Head (TQM Department)

April 2006 - November 2008

Al Othaim Markets Co

Riyadh, Saudi Arabia

April 2006 - November 2008

Job Highlights
 Markets supervision and QMS monitoring.
 Received, analyzed and rectified customer complaints.
 Coordinate with SASO regarding product standards and set up requirements.
 Formulation and review of SOPs.

Company industry:
Retail & Wholesale

QC Supervisor

July 2003 - March 2006

Saudi Arabian Airline (Catering Services).

Riyadh, Saudi Arabia

July 2003 - March 2006

 Food microbiological tests.

 Ensured the standardization of Total Quality Management of the raw materials and finished products.
 Developed inspection procedures (sampling, lab reports, etc.) and conducted microbiological tests on foods.
 Coordinate with HR department for staff training as required in different levels.
 Supervised production operation stages in accordance with SOPs.
 Imparted on job training on Awareness of ISO and HACCP.

Company industry:
IT Services

Lab Technician (QC Department)

April 1999 - April 2003

Saudi Dairy Factory (SADAFCO).

Riyadh, Saudi Arabia

April 1999 - April 2003

 Involved in various tests like Air count test for bacteria & Yeast/moulds in all sections of the factory,
Microbiological test for dairy products, Chemical tests (T.S, Fat, Viscosity, S.N.F ) & Water tests (TDS,
chlorine, alkalinity & conductivity).
 Maintained high standards of hygiene at all locations.
 Assisted in standardization of QMS procedures.

Company industry:
Food & Beverage Production

Product Technician (Technical R&D Department)

October 1996 - October 1998

Al Marai Dairy Company

Riyadh, Saudi Arabia

October 1996 - October 1998

 Involved in development of new products.
 Working inside the factory by using industrialization equipment e.g. pasteurization machine, homogenizer and packaging.
 A member of the technical commission for dairy products in SASO.
 Worked for standardization of TQM of the raw materials and finished products.
 Conducted physical examinations of random samples inside Lab.

Company industry:
Catering, Food Service, & Restaurant

Product Technician (Technical R&D Department)

October 1996 - October 1998

Al-Marai Dairy Company.

Riyadh, Saudi Arabia

October 1996 - October 1998

 Involved in development of new products.
 Working inside the factory by using industrialization equipment e.g. pasteurization
machine, homogenizer and packaging.
 A member of the technical commission for dairy products in SASO.
 Worked for standardization of TQM of the raw materials and finished products.
 Conducted physical examinations of random samples inside Lab.

Company industry:
Catering, Food Service, & Restaurant

Education

King Saud University

January 2009

January 2009

Master's degree, M.Sc. in Biodiversity

Saudi Arabia

أكسفورد

March 2002

March 2002

Diploma, Information Technology

Saudi Arabia

King Saud University

January 1996

January 1996

Bachelor's degree, B.Sc. in Microbiology

Saudi Arabia

مدارس التربية النموذجية

January 1996

January 1996

High school or equivalent, علوم

Saudi Arabia

Skills

Specs
Expert
Specs
Expert
Food Service
Expert
Food Service
Expert
الفحص الكيميائي
Expert
الفحص الكيميائي
Expert
Quality Auditing
Expert
Quality Auditing
Expert
Quality Assurance
Expert
Quality Assurance
Expert
تطبيقات الهاسب و الأيزو في المنشآت الغذائية
Expert
تطبيقات الهاسب و الأيزو في المنشآت الغذائية
Expert
اللغة الإنجليزية
Intermediate
اللغة الإنجليزية
Intermediate
دبلوم تكنولوجيا المعلومات و الإتصالات، (لم يكتمل بعد)
Intermediate
دبلوم تكنولوجيا المعلومات و الإتصالات، (لم يكتمل بعد)
Intermediate
الفحص الميكروبيولوجي للأغذية
Expert
الفحص الميكروبيولوجي للأغذية
Expert
التدريب
Expert
التدريب
Expert
مهارات التفاوض
Expert
مهارات التفاوض
Expert
HYGIENE
Expert
HYGIENE
Expert
REDUCTION (COMPLEXITY)
Expert
REDUCTION (COMPLEXITY)
Expert
FOOD SAFETY
Expert
FOOD SAFETY
Expert
QUALITY MANAGEMENT SYSTEMS (QMS) AUDITING
Expert
QUALITY MANAGEMENT SYSTEMS (QMS) AUDITING
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS (HACCP)
Expert
HAZARD ANALYSIS AND CRITICAL CONTROL POINTS (HACCP)
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
QUALITY CONTROL
Expert
QUALITY CONTROL
Expert
SUPPLY CHAIN
Expert
SUPPLY CHAIN
Expert
OPERATIONS
Expert
OPERATIONS
Expert
Specs
Expert
Specs
Expert
Food Service
Expert
Food Service
Expert
الفحص الكيميائي
Expert
الفحص الكيميائي
Expert
Quality Assurance
Expert
Quality Assurance
Expert
Quality Auditing
Expert
Quality Auditing
Expert
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPONENT SERVICES
Intermediate
COMPONENT SERVICES
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
FOOD SAFETY AND SANITATION
Intermediate
MICROBIOLOGY
Intermediate
MICROBIOLOGY
Intermediate
QUALITY MANAGEMENT SYSTEMS
Intermediate
QUALITY MANAGEMENT SYSTEMS
Intermediate

Languages

English
Intermediate
Arabic
Expert

Memberships

الجمعية السعودية للعلوم الزراعية

عامل

January 2004

الجمعية السعودية لعلوم الغذاء و التغذية

عامل

May 2004

الجمعية السعودية للإدارة

عامل

February 2006

اللجنة الوطنية السعودية للجودة

عامل

May 2006

Training and Certifications

Certifications
ISO awareness program course.
HACCP application in food manufacturing course
Total Quality Management (TQM)
Lead Auditor training in ISO 22000
Basic princible in fire fighting
Basic concepts of the international standard BRC for food
- Project Management Professional (PMP)
IASSC Lean Six Sigma Green Belt

Training
NEBOSH
Jabal-Dami
Feb 2014

Hobbies

  • القراءة ، الخط ، السباحه ،