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Zainab Qasim, COMPLIANCE MANAGER

Zainab Qasim

COMPLIANCE MANAGER·Maxcare Middle east

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 18 years, 4 months

COMPLIANCE MANAGER

April 2015 - Present

Maxcare Middle east

Dubai, United Arab Emirates

April 2015 - Present

Liaise with relevant authority for conformity of the company’s process and functions. Facilitate critical action plans for the concurrent profiles, by managing all the compliance activities.
Expedite Policy underwriting by analyzing financial risks. Establish and manage new along with consigned relationships with all the providers, insurers and clients

Company industry:
Insurance & TPA
Job role:
Management

Underwiting & Network officer

March 2013 - March 2015

Gulf Union Co-Operative Insurance Co

Dammam, Saudi Arabia

March 2013 - March 2015

 To establish, maintain and implement a documented procedure for preparing and
sending of direct billing advices of all new policies and renewed polices to the
designated network providers.
 Maintaining copy of TPA advice/policy in specific folder.
 Preparing direct billing advice in a specific format and updated with all the policy
features for that particular new/renewed policy (w.r.t TPA advice/policy schedule) same
day after receiving TPA advice.
 Sending direct billing advice through e-fax/email after getting it verified from operation
manager /underwriting manager.
 Obtaining writing confirmation from provider with in specific time frame.
 Maintaining all DBA copies along with confirmation in specific folder.
• Quotations registration, pricing, wording preparation and issuance.
• Direct contact with clients, salesmen and brokers.
• Quotations rates and benefits negotiations with all sources of business (direct -sales- Broker).
• Quotations analysis and reporting.
• Supporting Retail Policies production operations.
• Supporting enrollment section operations.
Quotations registration, pricing, wording preparation and issuance.
 Direct contact with clients, salesmen and brokers.
 Quotations rates and benefits negotiations with all sources of business (direct -sales-
Broker).
 Quotations analysis and reporting.
 Supporting Retail Policies production operations.
 Supporting enrollment section operations.

Company industry:
Insurance & TPA
Job role:
Administration

OFFICER

January 2009 - January 2013

Al Mouwasat Hospital

Saudi Arabia

January 2009 - January 2013

 Send and follow up all medical approvals to insurance companies that deal with the
Hospital.
 Follow up the requests and insure to give good service to clients and review and treat
any rejected approval.
 Preparing monthly reports for statistics purposes.

Company industry:
Other Healthcare Services
Job role:
Accounting and Auditing

SECRETARY

January 2008 - January 2009

Al Mouwasat Hospital

Dammam, Saudi Arabia

January 2008 - January 2009

Aramco Liaison Office Secretary Customers service):
 Receipts and cooperates to deliver expected services to Armaco customers.
 Logs, types and register deferent documents requests related to Aramco’s customers
using Aramco system .
 Schedule appointments, meetings and other important events .
 Preparing reports, memos, invitations and all other required documents.
 Participate in different activities and work with other departments whenever extra help
is needed.

Company industry:
Other Healthcare Services
Job role:
Secretarial

Education

Al Qassim University

January 2007

January 2007

Bachelor's degree, Business Administration

Saudi Arabia

GPA (point): 2.76 out of 5

GPA (point): 2.76 out of 5

courses: COURSES EARNED: * Insurance Foundation Certificate Examination 2014. * English Course, Al andaluse Institute for Languages, 50 Hours, 2001. * English Course, Almanar Institute, Level 2-6, 120 Hours. * Computer Course, Al A’almiah Institute for IT, 40 Hours, 2007.

Skills

ADMINISTRACIÓN DE BENEFICIOS
Expert
ADMINISTRACIÓN DE BENEFICIOS
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
INSURANCE
Expert
INSURANCE
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
NEGOTIATION
Expert
NEGOTIATION
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
PRICING
Expert
PRICING
Expert
REPORTS
Expert
REPORTS
Expert
RETAIL
Expert
RETAIL
Expert

Languages

Arabic
Expert
English
Expert