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Zainab Tahir, Travel agent

Zainab Tahir

Travel agent·Mindtickle

Pakistan

Master's degree, English

Work experience

Total years of experience: 1 years, 5 months

Travel agent

May 2026 - Present

Mindtickle

Haripur, Pakistan •Remote

May 2026 - Present

• Managed lead generation and sales using ASAP Tickets CMS for flight and travel bookings
• Contacted leads, presented offers, and closed sales while updating client records in the CMS
• Handled bookings, cancellations, and follow-ups directly through ASAP Tickets system
• Tracked daily sales targets and maintained accurate data in the CMS for reporting
Company industry:
Software Development
Job role:
Customer Service and Call Center

Security Operational Coordinator

January 2026 - Present

Valor Ridge PVT. LTD. UK

Haripur, Pakistan

January 2026 - Present

I am working as a Security Operations Coordinator for a UK-based security services company. In this role, I monitor security operations, review CCTV footage, track patrol activities, maintain operational records, prepare reports, and coordinate with security personnel and clients to ensure smooth operations.
Company industry:
Private Security Services
Job role:
Safety

Visiting Researcher

August 2025 - December 2025

Hazara University Mansehra

Mansehra, Pakistan

August 2025 - December 2025

• Assessed student speaking using IELTS rubric: Fluency, Coherence, Lexical Resource, Grammar, Pronunciation
• Designed TBLT tasks to test and improve spoken performance
• Analyzed data on speaking proficiency gains from task-based activities
Company industry:
Primary, Prep, & Secondary School
Job role:
Research and Development

Senior English Teacher

August 2022 - January 2023

Modernage Public School and College Abbottabad

Abbottabad, Pakistan

August 2022 - January 2023

• Taught English to board classes per syllabus, focusing on grammar, literature, and writing
• Prepared lessons, tests, and materials for exam preparation
• Assessed student performance and provided feedback to improve results
Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Education

Hazara University Mansehra

July 2026

July 2026

Master's degree, English

Pakistan

Abbottabad University of Science and Technology

August 2022

August 2022

Bachelor's degree, English

Pakistan

Khyber Pakhtunkhwa Board of Technical Education

August 2020

August 2020

Diploma, Information Technology

Pakistan

Skills

BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMMUNITY OUTREACH
Expert
COMMUNITY OUTREACH
Expert
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CONVERSATIONAL AI
Intermediate
CONVERSATIONAL AI
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
DETAIL ORIENTED
Intermediate
DETAIL ORIENTED
Intermediate
LINGUISTICS
Intermediate
LINGUISTICS
Intermediate
PHYSICAL SECURITY OPERATIONS
Intermediate
PHYSICAL SECURITY OPERATIONS
Intermediate

Social profiles

Languages

Urdu

Native Speaker

English

Expert

Training and Certifications

Certifications
EXPLORING LITERATURE, LANGUAGE, AND LINGUISTICS IN THE AGE OF ARTIFICIAL INTELLIGENCE
Fatima Jinnah Women University Rawalpindi Islamabad
Independent Travel Agent
Training
Independent Travel Agent
Mar 2026

Hobbies and interests

Traveling, Social Networking, Team Collaboration, Academic Research, Reading, and Cultural Exchange

Co-author of the research article “Phonological Patterns in Digital Communication: An Analysis of Sound-Based Spellings” published in the Liberal Journal of Language & Literature Review (2026). Awarded a Certificate of Achievement for successfully passing the Mind Tickle assessment and training program in travel consultancy and lead generation.