Process Executive
Infosys ltd
Total years of experience :8 years, 10 Months
1. Handling Queries of British Telecom Subscribers
2. Resolving technical issues related to the service
3. Working with repair section: constitutes,
a) Line Faults, Customer Apparatus,
b) Customer Equipment, Local Network,
c) Frame Unit, Exchange
4. Assigning Engineers visit to the fault premises
5. Referring software tools ‘Eclipse’ and ‘I-tool’ for resolving issues
6. Escalating Rigged issues to the manager during uncertainly outcomes.
1. Handling Issues relating conduit blocks
2. Resolving measuring issues for dis appropriate module box fixtures
3. Liaison with civil department during ceiling concreting
4. Assigning proper labor demanded by the client for fast raising tower
5. Referring Electrical charts and drawings for resolving complex issues
6. Escalating Rigged issues to the manager during uncertainly outcomes.
-A product training on a Wipro Technologies manufactured unified processor kit to build hand held applications -Graduation Project on GSM based E-Notice Board. -Scholarships awarded from the state govt. for the completion of course. -Good at sports in volley ball.
