Head of Human resources
Fine Hygienic Holding
Total years of experience :25 years, 7 Months
Key Competences:
• Labor Relations: Gained in Jordan, Egypt and UEA by working in aggressive unions and legally demanding environments in cases of business startup or restructuring.
• Organization Transformation: Utilizing the cumulative experience to leverage the business performance and preserve the organization health by adopting the best practices and scientific change management approaches.
• Cost Management: Believing in lean organization, smooth processes transactions, challenging collaborates for better solutions with lower cost. Support investing in strategic programs to decrease cost and improve core competences.
• Proven record of Leadership and high interpersonal skills
• Organization Development, process Analysis and improvements
Achievements:
• Continuously challenged and optimized payroll cost in Egypt and Jordan by removing redundancy, merging jobs and utilizing technology. This two years project led to a saving of 3 million USD.
• Managed effective talent management program, which resulted in filling most of leaders’ positions from within the organization with high retention and engagement rate.
• Harmonized and synchronized paper mills operations in Jordan and Egypt, focused on cost leadership strategy to save more than 2 million USD in 2013 and 2014.
• Assigned as project champion and management representative to achieve the requirements of the highest national and international awards and certificates such as; King Abdullah award for Excellence (TQM) Cleaner Production Award (EFQM), Customs Golden List, ISO 9001, 14001, OHSAS 18001, FSC Certificates and many others.
• Implemented the Six-Sigma Methodology, which enabled the company to enhance processes, decrease cost and improve the customer satisfaction level.
• Represent Jordan Industrial Sector as a member of ISO technical committee No.: ISO/TC 207/SC 7/WG 2 to develop ISO 14067 for Carbon Footprint.
Main Duties:
• Managed the human resources function in Jordan and Egypt during 2014-2016. Moved to UAE in 2017 to manage business in Dubai and assist in establishing new paper mill in Abu Dhabi with an investment of 100 million Dollar.
• Managed the culture, leadership development, talent management, human capital planning and development, compensation and benefits, culture change, organization restructure, performance management, policy development, HRMS, Oracle and budgeting in addition to employee and public relations, payroll and administration.
• Develops and implements HR strategies in alignment with FHH HR strategies and plans, aiming to optimize the HE organization development activities by providing effective organization planning and development, job design and analysis, manpower planning and budgeting, compensation and benefits, talent acquisitions and retention, employee motivation, HE policies and GSM, automated HR platforms and administration services at the company.
• Plans, implements and evaluates leadership development activities, ensures the effectiveness of the training and development process in alignment with company direction by matching individual development needs with the identified competency gaps and implementing programs to enhance and enrich employee knowledge, available ready benches, satisfy the organization strategic needs in terms of skills and know-how, motivate high performers through career growth opportunities.
• Provided market studies and recommendations to develop strategy and business plan.
• Consolidated operational budgets and plans for functional units and departments.
• Formulated performance measurement matrix and standards for control and evaluation.
• Developed and implemented the Enterprise Risk Management process.
• Key player to enhance the company way of doing business applied the best practices worldwide and enabled the company to grow depending on good quality products packed with excellent service.
• Handled Continual Improvement and spread the knowledge of Lean Management, Six Sigma, TQM, EFQM, Quality MS, Environmental MS, Energy MS, Occupational Health and Safety MS, Customer Satisfactions Systems, Quality Tools, 5-S and many others.
• Responsible on BSC, Enterprise Risk Management, and coordinate Strategy Management.
• Introduced new testing procedures for finished goods and raw materials and developed acceptance and rejection criteria.
• Analyzed the tests results, nonconformities root causes, to develop production process and products.
• Receive, register investigate and report on customers complains and establish corrective and preventive actions in cooperation with relevant departments to ensure solving such complains and assuring avoiding their re-occurrence through amending and improving systems.
Thesis title: “The Relationship between Team Members' Knowledge, Skills & Abilities and Team Performance in the Industrial Companies in Jordan”.
Very Good