زكرياء بوست

ZAKARIA BUSATTA
* Address: Abu Hail, Deira, Dubai
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* Nationality: Moroccan
* Visa Status: Tourist Visa (Ready to join immediately)
OBJECTIVE
Energetic, customer-focused, and hardworking professional with solid experience in 5-star hospitality and fast-paced food service environments (Palm Plaza Marrakech & McDonald's). Skilled in providing exceptional customer service, managing busy shifts, and working efficiently under pressure. Seeking a position as a Waiter, F&B Service Crew, or Hospitality Associate in Dubai's dynamic hospitality sector.
KEY SKILLS
* Five-Star Customer Service: Trained in high-end luxury hospitality standards and guest relations.
* Fast-Paced Operations: Highly efficient in multitasking, taking orders, and handling cash register operations under pressure.
* Teamwork & Communication: Excellent interpersonal skills with the ability to collaborate smoothly with kitchen and service teams.
* Active Listening & Upselling: Great at understanding guest needs and recommending menu items.
* Languages: Arabic (Native), French (Good), English (Basic & Improving).
WORK EXPERIENCE
Food & Beverage (F&B) Waiter & Extra | Palm Plaza Hotel & Spa (5-Star)
Marrakech, Morocco | 2022 - 2024
* Welcomed guests warmly, presented menus, took accurate orders, and served food and beverages according to 5-star luxury standards.
* Worked as an Extra for high-profile events, conferences, and large weddings, managing heavy guest flows professionally.
* Assisted with table setups, cleared tables, and ensured the dining and banquet areas were exceptionally clean and presentable.
* Handled guest inquiries and resolved any service issues promptly to ensure a memorable dining experience.
Crew Member & Cashier | McDonald's
Morocco | 2020 - 2022
* Delivered fast, friendly, and accurate service to hundreds of customers daily in a high-volume, fast-paced environment.
* Operated the cash register (POS system), handled payments securely, and maintained perfect balance.
* Maintained strict hygiene and food safety standards in accordance with McDonald's global regulations.
* Collaborated closely with the kitchen team to ensure quick order preparation and minimal waiting times.
EDUCATION
* High School Diploma / Baccalaureate (Bac) - Morocco
PERSONAL DETAILS
* Date of Birth: 2002
* Gender: Male
* Marital Status: Single