Campaign Specialist
Google Adwords
Total years of experience :10 years, 9 Months
- Builds campaign and manage multiple Google Adwords accounts. - Organizing Adwords account structure in line with the business goal. - Oversee and optimise online marketing campaign to achieve traffic growth, improve conversions and user retention rate. - Target most potential customer to improve return on investment. - Assist Business Owners / Decission maker in creating/starting online campaign thru Google AdWords. - Performs initial account setup of customer campaigns as per client’s online business requirement. - Give suggestions and feedback on what they will get out of the campaigns target location, budget and preferred keywords. - Monitors and analyzes customer campaign effectiveness and makes recommendations for account optimization and improvement to meet ROI objectives. - Works real time with Account Optimizers and provides feedback to customers either by phone or email. - Coordinates directly with the business owners/Decision maker on understanding their online
• Preparing and delivering customer presentations and demonstrations of the products
• Networking with existing customers in order to maintain links and promote additional products and upgrades
• Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events
• Maximizing sales at every opportunity and look to develop the customer base
• Making accurate, rapid cost calculations and providing customers with quotations
• Responding to incoming email and phone enquiries
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails
• Negotiating on price, costs, delivery and specifications with buyers and managers
• Represent the organization at trade exhibitions, events and demonstrations.
• Management of tariff bases and customer bases in systems
• Management of returns and customer complaints
• Managing the daily operations of the store.
• Participate in sales and operational meetings of the store.
• Analyze indicators some stores (margin involvement of different markets ...)
6-months internship at Mydin hypermarket (Kuala Lumpur, Malaysia
• Saving changes in inventories, markdowns increases or goods in accordance with established procedures.
• Counting, sorting and verify incoming goods; verifies against requisitions, shipping notices and invoices.
University of Trinity Saint David, United Kingdom Bachelor Degree (Hons) in Business Management
Brickfields Asia College, Kuala Lumpur, Malaysia – Diploma in Business Administration
Baccalaureat in Accounting September 2003 - June 2006 Lycee Technique