Desktop support engineer
Ministry of social afairrs
Total years of experience :4 years, 5 Months
• Responsible for Network Monitoring, Network Troubleshooting form start to End.
• Providing desktop support as desktop support engineer.
• Microsoft Office 2007, Office 2010 support
• Installation and Configuration of CISCO switches1900, 2900, 3550, 3560, 3750 &4500.
• Configuring Sonic Wall security Appliance TZ 210, and Configuring Sonic WALL CDP 210/220
Continuous Data Protection. Load balancing using sonic wall firewalls.
• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment
• Selecting and implementing the appropriate wireless equipment for a given environment.
• Leading and supervising the whole organization project. From start to End..
• Configuring, Installing and troubleshooting 3 G and 4 G Mobily, STC, Zain Broadband Modems.
• Installing Cisco IP phones, Implementation of Static, Default and Dynamic Routing..
• Implementation and Configuration of VLAN Trucking using ISL and 802.1Q Encapsulation
• Maintenance and Troubleshooting of Cisco layer 2 and layer 3 Switches,
• Installation and Configuration of 2500, 2600, 3600 Series Cisco Routers
• Configuration & Troubleshooting of Routing Protocols like RIP, IGRP, EIGRP, OSPF, and BGP
• Installing and configuration of windows server 2003, 2008, and windows 7.
• Design Network Topology, working with Google coordinates, using Radio mobile for windows
• Maintaining wireless site installation, troubleshooting. Performing a wireless site survey
• Installing HP Servers, printer, Designing Organization LAN Networks.
• Provide technical support, analyze and troubleshoot problems that cause operational delays.
• Configuring & Troubleshooting Cisco Routers, 1800, 2500, 2600, 3600, 3700series, Cisco Access points.
• Returns defective equipment/parts to maintenance inventory, documents customer
• repairs, maintains and restocks assigned parts inventory to insure proper spare parts
levels.
• Safely package equipment for branches and arrange for the transport of the
equipment
• Extensive experience in Network Administration Involving Installation, Configuration, Troubleshooting.
• Maintenance and Troubleshooting of Cisco Switches, Configuring inter VLANs, Routing &Trucking.
• Configuring Routing Protocols like RIP (1&2), EIGRP, OSPF, BGP, Static Routing and Default Routing.
• In Depth knowledge of MPLS Networks, WAN protocol HDLC, PPP, FREM RELAY.
• Good knowledge of Commissioning of VDSL MA5616 equipment.
• Knowledge of all spare parts.
• Clear Alarms with NMS.
• Responsible entire PAT of the sites.
• Checking Fiber Status with Power Meter.
• Fiber jumper and fiber installation with Aggregator in exchange.
• Trouble shooting of Cisco ports with help of integration and Cisco.
• Installation and Labeling for VDSL MA5616 equipment.
• Survey of location and base.
• Co-ordination with Alcatel lucent.
• Supervise the teams.
• Maintain hardware quality of the site
• I have also experience in ADM project, Alcatal Lucent as maintenance site engineer
• Experience in the GPS, clearing alarms and site survey
• Knowledge about 1660, 1662 and 1678 sites.
I was honored as president of student society by vice chancellor two times. also i was best player of basket ball and cricket. best student of year.2009.