Zannoon محمد

Closed 35+ strategic roles across functions including VP-Ecommerce, Director-BD, BDM (India & Cross Border), IT, Ops, Marketing, and Finance.
Built and scaled an intern program, onboarding 20+ trainees from top institutes across BD, Ops, Finance, and HR.
Led and trained 2 interns, improving hiring TAT and boosting pipeline quality by 30%.
Removed agency dependency by shifting to in-house hiring, resulting in cost savings and greater process control.
Designed recruitment SOPs and requisition workflows; institutionalized travel, referral, and leave policies for clarity and compliance.
Created engaging onboarding experiences with marketing, including structured 30-60-90-day reviews to improve retention.
Tracked and reported ROI of the HR team and personal efforts, aligning hiring outcomes with business impact within 6 months of joining.
Shared weekly hiring reports with stakeholders, supporting strategic talent decisions and maintaining transparency.
Collaborated with department heads to define and implement KRAs and KPIs across all teams for performance alignment.
Worked with Razorpay for payroll processing, streamlining operations and reducing manual effort.
Led employee engagement initiatives like cricket/football outings, movie days, Holi celebrations, and team contests.
Conducted market benchmarking to align offers with current trends and trained managers on salary expectations and hiring ROI.
Maintained hiring dashboards and talent analytics to drive data-informed decision-making.
Built diverse talent pipelines through proactive sourcing strategies and strong employer branding.

Led end-to-end hiring for IT & Non-IT roles, achieving a 30% reduction in time-to-fill by optimizing sourcing and screening workflows.
Owned full-cycle recruitment for up to 15 concurrent requisitions, delivering hires within SLA for critical tech and business functions.
Partnered with engineering and product leads to scope technical requirements and craft role-specific JD narratives to attract niche talent.
Filled roles across diverse verticals, including iOS Developers, QA Engineers, Firmware Engineers, Finance Associates, CSMs, Designers and more.
Designed custom hiring calendars to align recruitment timelines with release cycles and product roadmaps.
Boosted candidate quality by 40% through tailored sourcing across LinkedIn, Naukri, GitHub, and tech communities.
Enhanced conversion rates by 25% via structured assessments and calibrated interviewer training.
Maintained tight communication loops with hiring managers and CXOs to ensure hiring priorities aligned with growth strategy.

Led end-to-end recruitment for 5 Indian cities, hiring across tech & non-tech roles from intake meetings to salary negotiation and offer rollouts.
Closed mid to senior-level leadership positions across Wabi2B Demand & Supply teams, including: BM Operations, City Leaders, Regional Managers,
Data Analysts and Legal Associates.
Partnered closely with Country Leaders & HQ (Argentina) to deliver on aggressive hiring goals, while tailoring hiring plans to local market dynamics.
Developed talent pipelines using LinkedIn Recruiter, Naukri, AngelList, InstaHyre, Monster, Boolean/X-Ray search and referral programs.
Created exceptional candidate experiences through strong employer branding, personalized outreach, and smooth interview coordination.
Built and maintained candidate data dashboards using Google Sheets and Workable ATS, enhancing visibility across hiring funnels.
Introduced structured interview feedback loops, reducing interview drop-offs and increasing offer-to-join ratio by streamlining evaluation rounds.
Regularly analyzed recruitment metrics and proposed enhancements to improve time-to-fill, sourcing efficiency and candidate satisfaction.

Managed end-to-end recruitment across India, closing 500+ fitness & nutritionist service coaches (WFH roles) within tight SLAs.
Revamped the entire Customer Delight team, successfully closing 45+ support roles across chat, voice and hybrid models.
Recruited for key positions including SDE (Front & Back-end), Business Analyst, QA, SME Nutritionist, Content Writers, IT Recruiters, Sales Coaches
and Enterprise Ops & Sales Managers.
Built strong pipelines for niche and non-ops roles, proactively headhunting top talent across India using targeted sourcing.
Collaborated with leadership to design recruitment frameworks aligned with evolving business priorities and growth targets.
Leveraged sourcing tools like LinkedIn, Naukri, Indeed, internal DBs, and social platforms to maintain a steady, high-quality funnel.
Created comprehensive submittal packages and interview preparation workflows, enhancing candidate readiness and experience.
Maintained clean hiring and offer trackers using Google Sheets, ensuring accuracy in weekly dashboards and MIS reports.
Worked on ATS platforms like Trakstar (RecruitmentBox) and Darwinbox for seamless candidate lifecycle management.

Led high-volume hiring for Swiggys Contact Centre, closed 100+ positions across Voice, Non-Voice, Chat, Escalation Desk, SWAT & Quality Analyst.
Owned sourcing strategy via job portals, social media, and referrals for urgent & pilot projects like Swiggy Genie, Swiggy Daily, and Social Media team.
Managed 20+ recruitment partners, ensuring SLA adherence, fast TAT, and alignment during rapid scale-ups.
Streamlined pre-screening, assessments (Versant, Psychometric), and final interview coordination; achieved 90%+ interview-to-join ratio.
Partnered with onboarding & training teams to ensure smooth post-offer experience, documentation & Day-1 readiness.
Cut time-to-hire by 25% by implementing structured tracking and continuous TA-business feedback loops.
Improved candidate experience via personalized outreach & simplified communication, boosting engagement & offer acceptances.
Maintained hiring funnels using Google Sheets and Lever ATS for end-to-end visibility.
Built hiring playbooks from scratch for pilot teams, contributing to zero-to-one talent strategy across new business lines.