Zaynah Zafar, Copywriter & Content Specialist

Zaynah Zafar

Copywriter & Content Specialist

SPINNERS Creative Digital Agency

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Marketing and Global Business
Experience
9 years, 5 Months

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Work Experience

Total years of experience :9 years, 5 Months

Copywriter & Content Specialist at SPINNERS Creative Digital Agency
  • United Arab Emirates - Dubai
  • My current job since June 2018

• Account Manager for four local and international brands.
• Create and oversee execution of project work schedules and deliverables for marketing team.
• Liaise with clients daily to ensure approval and appropriate budget allocation at every stage of project completion.
• Plan, oversee and implement advertising campaigns on leading social media platforms.
• Develop new brand identities and associated marketing strategies for measurable KPIs.
• Coordinate with graphic designers and photographers to bring strategic and creative concepts to life for campaigns, website development and social media branding.
• Develop and implement marketing campaigns designed to increase brand awareness, promote events, and showcase new products and services.
• Manage social media accounts for clients in the F&B, aviation, home goods, and consulting industries, including international corporations.
• Write creative and professional copy tailored to each client's brand identity for social media posts, print and digital campaigns, internal documents, PR communications and more.
• Optimize website content and blog posts to increase SEO keyword use and rank higher on Search Engine Results Pages (SERPs).
• Implement customized community engagement plans to increase brand loyalty and awareness among target markets.
• Offer creative and innovative solutions for branding, re-branding, content creation and exhibition design projects for new and existing clients.
• Write articles and blogs for corporate clients in order to generate industry interest and position their brands as knowledge centers in the market.
• Increased Facebook likes for major aviation client by 50, 000 in two months.
• Redesigned format for professional service proposals distributed to potential clients.
• Contributed to creative rebranding of SPINNERS at all levels.

Social Media Coordinator & Copywriter at SPINNERS Creative Digital Agency
  • United Arab Emirates - Dubai
  • March 2018 to May 2018

• Managed social media accounts for clients in the F&B, fashion, aviation, event planning and consulting industries, including international corporations, and a total of over 25 social accounts singlehandedly.
• Analyzed client industries to optimize social media posting schedules for greatest interaction and engagement with consumers.
• Developed detailed and well-structured proposals for potential clients on behalf of SPINNERS.
• Created customized social media content calendars for each client on social media platforms, including Facebook, Instagram, Twitter, LinkedIn and YouTube.
• Designed customized manual engagement plans for each client's social media accounts in order to increase brand loyalty and awareness among their target markets.
• Studied clients' target audiences in varying geographic locations in order to generate original content that resonates with consumers and increases conversion rates.
• Redesigned in-house structure for client questionnaires by revamping questionnaire content and utilizing Google Forms for greater efficiency, organization and a professional appearance.
• Wrote original content for client’s new aviation website on WordPress to increase brand attraction.

Marketing Management Intern at VatMan Gulf Limited
  • United Arab Emirates
  • May 2017 to March 2018

• Created mock-ups for company’s logo, one of which was selected by the CEO and is currently used on all marketing and professional materials.
• Spearheaded original website design and structure, resulting in a professional and user-friendly Internet presence.
• Assist CEO in execution of new marketing strategies, such as personalized social media campaigns and blogging designed for best SEO practices, updating them on a day-to-day basis as needed.
• Generate original content for advertising purposes, including blogs, graphics and marketing campaigns.
• Monitor and maintain unique brand image through all online social media efforts, website appearance and presentation materials.
• Generate content tailored to meet SEO best practices through blogs and social media posts.
• Edit and proofread all marketing materials, including social media posts, presentations, brochures and blog posts.
• Act as social media coordinator - particularly with LinkedIn, Facebook and Twitter - and analyse social media analytics in order to generate a higher following.
• Plan and implement channel-marketing activities based on market and industry analyses.
• Manage CEO’s diary, resulting in efficient and timely allocation of all resources and man-hours in order to open time for new tasks.
• Organise company’s client database, scheduling, and financial documents with Excel and PowerPoint.
• Create presentations for CEO and company’s clients with PowerPoint, conveying customised messages for each audience through relevant data points and graphics.
• Oversee appropriate allocation of company budget and consult with CEO to make changes as needed.
• Present new materials to clients and consult with executives on best approaches to reach a solution.

Brand Management Intern at Shields Legal Group
  • United States - Texas
  • February 2017 to May 2017

• Aided in the building of a new brand from square one, while maintaining the image of the parent company.
• Designed innovative promotional graphics in line with the company’s brand image for use on website and in publications - including infographics, one-sheets and presentation materials, which were distributed to current and potential clients by the CEO.
• Wrote informational pieces, such as LinkedIn articles and White Papers, on the company’s legal activities and services for the purpose of B2B marketing.
• Collaborated among various departments to brainstorm new ideas and assist in executing marketing strategies in line with the company’s strategic goals.
• Analysed characteristics of company strengths in wealth management, business growth and transition of company ownership in order to apply them to marketing strategies.
• Set and achieved goals in regards to increasing social media following, while meeting assigned deadlines.

Chief Marketing Officer at Kappa Alpha Theta Fraternity
  • United States
  • January 2016 to December 2016

• Oversaw all marketing and public relations aspects of Kappa Alpha Theta on-campus and in the community.
• Planned and executed unique events such as Mom’s Day, Dad’s Day and Theta Thursdays in order to increase visibility within the community.
• Revolutionized Theta Thursdays by partnering with well-known businesses in the area, resulting in a 50% increase in attendance.
• Presented updates and new initiatives weekly in front of over 70 members advisors.
• Managed a team of 12 volunteers for 9 events and delegated tasks as necessary.
• Presided over Service & Philanthropy Director and IT Director, inclusive of online social media.
• Served on the Executive Board and Cabinet, as well as the Risk Management Team.
• Headed three committees: Alumnae Relations, Merchandise, and Campus/Community Relations.
• Designed, advertised, sold and distributed PR shirts and other merchandise items.
• Designed and distributed newsletters for family and alumnae each semester.
• Successfully managed a budget of $3000 under three different categories for the duration of the year.

Marketing Intern at The Cool Bean Company
  • Ireland
  • June 2016 to July 2016

• Created and updated new inventory record for customer orders using MS Excel, resulting in greater efficiency and ease of order tracking.
• Conducted in-store tastings to increase number of potential customers, resulting in the procurement of new clientele.
• Communicated and maintained relations with potential customers to increase CRM value, consumer bonding and further the company’s direct-to-consumer marketing strategies.
• Assisted in the design of content and captions for social media postings (Instagram).
• Analysed past social media posts, recorded KPIs and provided solutions for improvement, resulting in a greater volume of followers for Facebook and Instagram.
• Researched similar products and presented findings to management using MS PowerPoint and MS Excel to provide insight used to improve packaging in relation to customer appeal.

Variety Chair at Student Union & Activities Advisory Board (SUAAB)
  • United States - Texas - Richardson
  • May 2014 to May 2015

• Maintained customer relationships and interacted with guests at shows and events.
• Booked various entertainment acts throughout the year, including comedians and a mentalist.
• Oversaw execution of shows and events while training and leading teams of 20 volunteers at a time.
• Managed a budget of $15, 000 for an entire school year.
• Aided in distribution of flyers for marketing department in order to increase attendance at events.

Education

Bachelor's degree, Marketing and Global Business
  • at The University of Texas at Dallas
  • December 2017

Specialties & Skills

Management
Branding
Social Media Marketing
Strategic Marketing
Content Creation
BUDGETING
COMMUNITY RELATIONS
CUSTOMER RELATIONS
MARKETING
MICROSOFT OPERATING SYSTEM MANAGER
NEWSLETTERS
PRESS RELEASES
PUBLIC RELATIONS
GOOGLE ADWORDS
MARKETING ANALYTICS
STRATEGIC MARKETING
PUBLIC SPEAKING
TABLEAU
SOCIAL MEDIA
GOOGLE ANALYTICS
EDITING
COPYWRITING
PROOFREADING
CONTENT MARKETING
INSTAGRAM ADVERTISING
TWITTER ADVERTISING
ACCOUNT MANAGEMENT
LINKEDIN ADVERTISING
FACEBOOK ADVERTISING
TEAM MANAGEMENT
PROJECT MANAGEMENT

Languages

Arabic
Beginner
Spanish
Intermediate
Urdu
Intermediate
English
Native Speaker

Memberships

American Marketing Association
  • Member
  • August 2016

Training and Certifications

Google Analytics Certification (Certificate)
Date Attended:
December 2017
Valid Until:
June 2019

Hobbies

  • Graphic Design
    I have created numerous infographics, social media posts and even a company logo that have been used by CEOs on their official marketing materials.
  • Presenting
    Won 1st Place at Phi Beta Lambda State Competition for Business Presentation.