Customer Service Associate
Novotel Yangon Max Hotel
Total years of experience :4 years, 6 Months
-Enjoy delivering high quality service with welcoming manner.
-Helped the customer find specific product, answering question and offering advices.
-Make sure that customers are enjoying our services and products every time.
-Report any customer comments to manager in applicable department.
-Solve the customer complains with professional manner.
-Comply with all aspect of our organization’s policy and Safety rules.
-Greeting customers and provide excellent customer services with professional manner.
-Arrange table setting and keep tables clean and tidy up all the time.
-Present menu, responsible for taking orders and make suggestions based on their preferences.
-Responsible for checking on customers to ensure that they are enjoying meals and our services.
-Assist kitchen staffs, handle and maintain properly
operating equipment.
- Participate in risk assessment process and implementation of efficient control measures.
- Engage with management and operation teams in concern with workplace safety and health.
- Support applicable internal and external Safety and Health audits and inspections by all aspect of WSH rules and regulations.
- Ensure all safety precautions are completed and checked & all the equipments, tools, materials are
inspected and certified.
- Monitor compliance of Safety and Health plans.
- Ensure emergency preparedness is adequate by verifying emergency procedures and doing drill exercises.
- Coordinating with client and subcontractors regarding WSH issues and concerns.
- Conduct SIC trainings, briefings and meetings for Safety and Health matters and accident prevention.
- Supervising the workers to make them comply with all aspect of WSH rules and regulations
- Responsible for safe working permit for each jobs, participating in the process of investigation.
- Support applicable internal and external Safety and Health audits and inspections by all aspect of WSH rules and regulations.
- Coordinating with contractors and imposing penalty for violation of safety rules.
- Treatment and Disposal of Drilling and Production Wastes.
- Produced Water Management and Wastes Management.
- Waste Water Treatment.
- Drilling Rig Components.
- Health, Safety and Environment for Oil and Gas Field.
