sales engineer
Business solutions center Algerie
Total years of experience :7 years, 4 Months
-Managed client portfolio (Retention, renewal...)
-Prospected new clients
-Promoted the company's service and product offerings (Sage 100c, Sage FRP 1000c, Sage X3).
-Developed activities with prospects.
- Analyzed and understood clients' problems and/or needs and proposed appropriate solutions.
-Prepared technical and commercial proposals in line with the commercial policy.
-Concluded sales (negotiation).
- Followed up on project progress (realization, closure...)
-Processed calls for tenders and restricted consultations (technical-commercial offer).
- Handled all the company's marketing tools (LinkedIn, website content...)
-Participated in mailing campaigns.
-Participated in trade shows, seminars...
-Conducted competitive intelligence
- Participated in the design and implementation of long and short term commercial strategies.
-Conducted market studies and identified the company's needs.
-Identified new potential markets to prospect and attract new clients.
-Searched for new types of products and/or services.
-Established a trust-based relationship with clients.
-Developed B2B partnerships.
-Increased the company's revenue.
-Developed and followed up on a prospecting program.
-Conducted competitive intelligence.
-Administrative Project Manager at AMIMER ENERGIE SPA (Producer of generators and electric & solar
-Prepared the commercial budget.
-Managed administrative files.
-Planned, programmed, and managed prospecting.
- Monitored the physical and financial aspects of the project (invoicing, production, debt collection).
-Prepared weekly, monthly, and annual reports.
-Monitored and recovered guarantees and holdbacks.
- Supervised and monitored the processing of calls for tenders (national and international).
-Conducted competitive intelligence.
-Participated in internal and external audits.
- Created various databases and dashboards (Excel, VBA).
- Planned and followed up on customer satisfaction surveys.
-Informed clients about products/services
-Considered client requests.
- Assisted field sales representatives.
- Followed up on calls for tenders.
-Filed documents.
-Asked the caller for their identity to display their file on the screen.
-Listened to the client's request, responded based on the file information.
-Redirected the client to another service.
-Coated of wer aparate alsung.
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