Rami Aletaywi, IT Manager

Rami Aletaywi

IT Manager

Entoneyo’s Way School

Location
Jordan - Amman
Education
Master's degree, Master of Science: Computer Science
Experience
17 years, 6 Months

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Work Experience

Total years of experience :17 years, 6 Months

IT Manager at Entoneyo’s Way School
  • Jordan - Amman
  • August 2023 to February 2024

• Develop and implement IT plans and strategies aligned with the school's objectives and educational mission.
• Oversee the daily operation and maintenance of the school's IT systems, including hardware, software, networks, and servers.
• Manage relationships with external vendors and service providers, ensuring compliance with contracts and service level agreements.
• Ensure the security and protection of the school's data and network systems through the implementation of robust cybersecurity measures.
• Provide technical support and training to staff and teachers, ensuring they have the necessary skills to effectively utilize technology in their learning and teaching activities.
• Manage IT projects, including system upgrades, installations, and migrations, ensuring they are completed on time and within budget.
• Develop and maintain IT policies, procedures, and documentation to ensure compliance with regulatory requirements and best practices.
• Stay abreast of emerging technologies and trends in education technology, making recommendations for innovative solutions to enhance teaching and learning.
• Collaborate with other departments within the school to integrate technology into the educational procedures and enhance educational outcomes.
• Lead and mentor a team of IT professionals, fostering a culture of continuous learning, collaboration, and excellence.

IT Manager at Almaharat International School
  • Jordan - Amman
  • September 2021 to June 2023

• Developing and implementing IT plans and strategies that align with the school's overall goals and objectives
• Creating and maintaining documentation for IT policies, procedures and protocols
• Developing and maintaining IT budget and ensuring that resources are allocated efficiently
• Managing relationships and negotiate contracts and service agreements with external vendors and ensuring that performance metrics are met
• Managing and maintaining the school's IT inventory and software licenses
• Overseeing the daily operations and maintenance of the school's IT systems and infrastructure
• Setting and enforcing IT standards, policies and procedures
• Managing and motivating a team of IT staff
• Ensuring the security and protection of the school's data and network systems
• Managing and maintaining servers, hardware, and software systems
• Coordinating with other departments within the school to ensure that technology is being used effectively and efficiently including teachers and staff to integrate technology into the curriculum
• Overseeing and mentoring on the use of technology for teaching and learning, and making recommendations for improvements
• Providing IT support and training to teachers, staff and students
• Creating and implementing a disaster recovery plan to ensure that the school's IT systems can be quickly restored in the event of an emergency
• Managing and maintaining the school's website and cloud-based email systems
• Supervising the implementation and maintenance of security cameras
• Staying current with the latest technology trends and making recommendations for upgrades and new equipment to improve the school's IT systems and infrastructure

IT Manager at Bunat Alghad Academy (International schools)
  • Jordan - Amman
  • October 2017 to September 2021

• Plan, organize, control and evaluate IT, digital transformation strategy Aligned with the school strategies and objectives to Delivery a digital technologies using Agile methodology
• Analyze, Design, implement, develop, and coordinate systems, policies and procedures for all related to information technology department.
• Manage relationships with third party digital delivery partners, focusing on performance management against agreed SLA's and KPI's, and negotiate and shape a deal including understanding pricing and risk.
• Work with IT team to regularly monitor and review operation and on demand tasks meet the performance against SLAs.
• Set IT services standards, policies, and procedures. Using ITIL Platform.
• Unify and regulate hardware and software standards. Based on COBIT framework.
• Effectively manage and motivate Teachers and management staff to engage and work with the latest technology with diverse skills and backgrounds.
• Managing and maintain all physical and virtual servers, domain controller, database server, file server and endpoint server.
• Managing, configure and mentoring all relate equipment and devices, UTM, Routers, Switches, Access Point, Interactive Boards, and Computers.
• Ensure Security of data, Network Access and Backup and Disaster Recovery systems and endpoint security.
• Manage staff Interview, recruiting, and coaching employees, communicating job expectations and appraising their performance.
• Analysis, managing and mentoring applications, school management system (ERP), VPN and any related ICT applications.
• Manage website portals and cloud based schools emails.
• Managing, configure and mentoring all NVRs, DVRs, IP Cameras, CCTV, AHD and HCVI Cameras.
• Mentoring, Tracking System for school buses.

IT Manager at Sands National Academy (International schools)
  • Jordan - Amman
  • June 2015 to September 2017

• Manage information technology department, team and equipment.
• Plan, organize, control and evaluate IT strategy and operations.
• Design, develop, implement and coordinate systems, policies and procedures.
• Ensure security of data, network access and backup systems
• IT alignment with business, staff, and systems, functionality to contribute to organizational policy.
• Manage staff by recruiting, and coaching employees, communicating job expectations and appraising their performance

IT Manager, Lecturer and Trainer in Advance IT Topics at Falcons Training and Consulting Center
  • Jordan - Amman
  • January 2014 to June 2015

IT Consultant.
IT Manager.
Lecturer and Trainer in Advance IT Topics.
Network Engineer.
Systems Administrator.
Test Center Admin.

Network Engineer and Systems Administrator at Sands National Academy
  • Jordan - Amman
  • March 2010 to December 2013

• Manage information technology department, team and equipment.
• Plan, organize, control and evaluate IT strategy and operations.
• Design, develop, implement and coordinate systems, policies and procedures.
• IT alignment with business, staff, and systems, functionality to contribute to organizational policy.
• Project Manager for School Management System
• Managing and maintain all physical and virtual servers, domain controller, database server, file server and antivirus server.
• Managing, configure and mentoring all relate equipment and devices, UTM, Routers, Switches, Access Point, Interactive Boards, and Computers.
• Ensure Security of data, Network Access and Backup and Disaster Recovery systems and endpoint security.
• Manage staff Interview, recruiting, and coaching employees, communicating job expectations and appraising their performance.
• Manage and determine ICT Curriculum across the school and agreed in negotiation with the ICT Teacher for national and international Schools.
• Analysis, managing and mentoring applications, school management system (ERP), VPN and any related ICT applications.
• Manage website portals and cloud based schools emails.
• Managing, configure and mentoring all DVRs, CCTV, AHD and HCVI Cameras.
• Mentoring, Tracking System for school buses

Networking, Programming lecturer at Skills Company For Technology And Human Resource Development “JICC”
  • Saudi Arabia - Jeddah
  • September 2007 to September 2009

• Designing course materials and other documents such as handouts, manuals and exercises.
• Suggesting and providing IT solutions to business and management problems.
• Installing, supporting and maintaining new server hardware and software infrastructure.
• Managing email, anti-spam, virus protection and all security issue.
• Setting up active directory user accounts, permissions, authorizations and passwords.
• Monitoring network usage.
• Ensuring the most cost-effective and efficient use of servers.
• Ensuring that all IT equipment complies with industry standards.
• Analyzing and resolving faults, ranging from a major system crash to a forgotten password.
• Undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet.
• Providing training and technical support for users.
• Supervising other staff, such as help desk technicians.
• Working closely with other departments/organizations and collaborating with other IT staff.
• Planning and implementing future IT developments and undertaking project work.
• Managing the website and keeping internal networks running.
• Monitoring the use of the web by employees.
• Oversees the administration and maintenance of computer stations and software for company training programs and the Learning Studio and provides additional support if necessary.

Development For A Human Resource And Management System at Jeddah Civil defiance Information Technology Sector
  • Saudi Arabia - Jeddah
  • March 2008 to September 2008

Development For A Human Resource And Management System

Direct Representative-Consumer Banking In Small-Medium Enterprise Department at Standard Chartered Bank
  • Jordan - Amman
  • March 2007 to August 2007

Direct Representative-Consumer Banking In Small-Medium Enterprise Department

Networks, Programming lecturer at Geneva Academe For Computer Studies Center
  • Jordan - Amman
  • December 2006 to June 2007

• Training software applications (word processing, databases, spreadsheets, internet and email, presentations and desktop publishing…etc.)
• Set up and maintain computer stations and software for Extensity training programs
• Preparing the learning environment and resources, including setting up IT equipment
• Set up and maintain the Learning Studio computer stations
• Supporting corporate applications; internal corporate servers, user desktops, etc.
• Troubleshooting, backup, and archiving.

Team Leader And developer For Graduation Project Registration System Website at Graduation Project For Philadelphia University
  • Jordan - Jerash
  • September 2006 to December 2006

Team Leader And developer For Graduation Project Registration System Website

Education

Master's degree, Master of Science: Computer Science
  • at Al Zaytoonah University
  • June 2016
Bachelor's degree, Bachelor of Science: Software Engineering
  • at Philadelphia University
  • January 2007

Specialties & Skills

PC Networking
Internet
Networking Software
Wireless Networking
Networking Concepts
 Installing, Configuration and Administrating the Microsoft Windows 2003 Server Active Directory Se
Cloud Computing
office 365
DataBase
Virtualization
ACTIVE DIRECTORY
SOURCE (GAME ENGINE)
COORDINATING
OPERATIONS
INTRANET
INFRASTRUCTURE
ON-THE-JOB TRAINING
MANAGEMENT
TIMELINES
USER ACCOUNTS
 Building the Design view of the target system using Object Oriented Framework And design Patterns.
 Analyzing System Requirement Using Unified Modeling Language ( UML ) and Relational Unified Proces
 Installing, Updating, Configuration, and Managing Microsoft Internet Security and Acceleration Ser
 Good knowledge and skills needed to design a security framework for small, medium and enterprise n
 Good knowledge and skills needed to create a network services infrastructure design and that suppo
 Installing, Configuration, Managing and Supporting a Network Infrastructure that uses Microsoft Wi
 Installing, Configuration, Managing, and Maintaining Microsoft Windows XP Professional, Windows 20
 Proficient in Networks, Technology and Protocols: OSI & TCP/IP.
 PCs Hardware/Software System and Components specifications skills.
 Implementing and Managing Microsoft Exchange Server 2003.
 Installing, Configuration and Administrating the Microsoft Windows 2003 Server Active Directory Se
 Good knowledge in network solution technologies including: DHCP, IP, OSPF, RIP, and IGMP.
 Router component, configuration and connecting to LAN or WAN.
IT Strategy
Disaster Recovery
Project Management
Team Leadership
IT Management
Microsoft Technologies
Educational Technology
programming languages
Windows Server
systems administration
IT Infrastructure
Business Process
Emotional Intelligence
Strategy to Execution
Critical Thinking
Documentation
Auditing Standards
Internal Audits
Service-Level Agreements (SLA)
ICT Security
Information and Communications Technology (ICT)
Knowledge Management
Business Transformation
Data Governance
Problem Solving
Computer Hardware Troubleshooting
Emerging Technologies
Strategic Planning
Budgeting
Supervisory Skills
Technology Integration
Operations Management
New Technology Evaluation
IT Consulting
IT Project & Program Management
IT Solutions
Firewalls
Network Security
IT Recruitment
System Administration
Network Engineering
Project Planning
Virtual Private Network (VPN)
Hyper-V
Team Management
IT Business Strategy
IT contract negotiation
Endpoint Security
Researching New Technologies
IT Infrastructure Design
IT Infrastructure Management

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Memberships

Membership in ( JCS ) Jordan Computer Society
  • just member
  • January 2005
Membership in ( JSEF ) Jordanian Software Engineers Forum
  • member
  • February 2007

Training and Certifications

Cisco Certified Network Associated ( CCNA ) (Certificate)
Date Attended:
February 2007
Valid Until:
April 2007
Brocade Certified vRouter Engineer (Certificate)
Date Attended:
January 2013
MS: Implementing Microsoft Azure Infrastructure Solutions (Certificate)
Date Attended:
December 2014
MCSA: Office 365 (Certificate)
Date Attended:
December 2014
MCSA: Windows Server 2012 (Certificate)
Date Attended:
December 2014
MCSA: Windows Server 2012 (Certificate)
Date Attended:
November 2014
MCPS: Microsoft Certified Professional (Certificate)
Date Attended:
January 2014
Communication And Presentation Skills (Training)
Training Institute:
Skills Company For Technology And Human Resource Development
Date Attended:
March 2008
Duration:
25 hours
Project Management Professional (PMP) (Training)
Training Institute:
change zone
Date Attended:
December 2014
Duration:
60 hours
Quality Expert Of Training Management (ISO 10015) (Training)
Training Institute:
Multi Fields
Date Attended:
March 2017
Duration:
25 hours
Microsoft Certified System Engineer ( MCSE ) (Certificate)
Date Attended:
November 2006
Valid Until:
February 2007
5Cs Sales Process (Certificate)
Date Attended:
April 2007
Valid Until:
April 2007
Microsoft Visual C# (Certificate)
Date Attended:
January 2006
Valid Until:
March 2006
Microsoft Certified IT Professional ( MCITP ) (Certificate)
Date Attended:
July 2012
Valid Until:
September 2012
Microsoft ASP.NET (Using Visual C#) (Certificate)
Date Attended:
April 2006
Valid Until:
June 2006

Hobbies

  • Reading