Zeba Munawwar

Collaborate with stakeholders, including business users, process owners, and IT teams, to gather
and analyze business requirements for process improvement initiatives.
Facilitate workshops and interviews to elicit business process details and gather input from
subject matter experts, ensuring comprehensive and accurate process representation.
Analyze and evaluate existing processes, identifying inefficiencies, bottlenecks, and areas for
improvement to enhance operational efficiency and optimize resource allocation.
Work closely with cross-functional teams, including developers and system analysts, to design
and implement process automation solutions using BPMN tools.
Configure and customize BPMN tools to automate business processes, including workflow
management, task allocation, and notifications, streamlining operations and reducing manual efforts.
Perform process simulations and scenario analysis using BPMN tools to assess the impact of
proposed changes and validate process improvement initiatives.
Lead the end-to-end development and implementation of Power BI solutions for various clients,
encompassing data extraction, transformation, modelling, and visualization.
Key achievements include successfully delivering Power BI projects for clients in industries such
as healthcare, finance, and retail, resulting in improved decision-making, cost savings, and operational efficiency.

Understood the requirements of clients’ different business challenges, analysing and testing compatibility and building strategic insights after practising quantitative and qualitative research.
Conducted live process modelling workshops to map current state/as-is processes, identified
possible process improvements.
Worked in the in-house NDPd tool of Nokia.
Have good analytical and logical skills on the tool.
Performed BPM (Business, Process modelling) using tools like Signavio, Aris, Camunda, MS Visio. Created context diagram in MS Visio.
Configured BPMN flows in the NDPd tool for internal end users.
Worked with the Documentation team to document the new features of the in-house tool (Site Forge) and prepared training materials using Excel, PPT and Word.

Cross-sold bank products and services to increase sales and revenues.
Worked in Project Management Role
Provided clients with information on the bank’s services and products.
Requirement gathered and analysed the customer data.
Provided clients with information on the bank’s services and products.
Established new client relationships and handle outbound outreach.
Managed sales activities in order to meet personal goals and those set by the bank.

GSM Based DC Motor Control.
•Project on Role of Socio-Economic Class in Buying Lifestyle Products

Generation of Electricity(430 MW) at Khodari Power Plant

•Internship summer training for Partial fulfilment of MBA in 2017