Bayt.com

كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
زينت الله, it technical support engineer

زينت الله

it technical support engineer·IT Cloud Trading and Programming

قطر

بكالوريوس, Information Technology

الخبرة العملية

مجموع سنوات الخبرة: 6 سنوات, 3 أشهر

it technical support engineer

أكتوبر 2024 - حتى الآن

IT Cloud Trading and Programming

الدوحة، قطر

أكتوبر 2024 - حتى الآن

• Designed, developed, and tested technical solutions to meet client specifications and project requirements.
• Installed and configured IT infrastructure components on client/customer sites, including racks, Microsoft Windows Servers, switches, routers, firewalls, and UPS systems.
• Proficient in MS Suite, including AD, DHCP, DNS, SCCM, Microsoft 365, and Azure cloud concepts.
• Storage configuration & troubleshooting. My cloud storage and Veeam backup.
• Provided on-site and remote support for hardware and network configurations, resolving the issues.
• Provided technical support and training to team members and clients, improving understanding.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

IT Field Support Services

أكتوبر 2025 - مارس 2026

Second World Summit for Social Development 2025

الدوحة، قطر

أكتوبر 2025 - مارس 2026

• Provide on-site technical support for desktops, laptops, printers, mobile devices, and other IT equipment.
• Install, configure, and upgrade operating systems, applications, and security tools.
• Perform device imaging, system setup, and user onboarding activities.
• Troubleshoot network connectivity issues, including Wi-Fi access, switch port problems, and DNS/IP errors.
• Escalate complex issues appropriately while coordinating with internal IT teams for timely resolution.
• Maintain accurate documentation, ticket updates, and service records to support reporting and knowledge
sharing.
مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
الهندسة

IT Field Support Specialist

نوفمبر 2025 - ديسمبر 2025

FIFA Arab CUP 2025

الدوحة، قطر

نوفمبر 2025 - ديسمبر 2025

• Provide escalated IT field support for desktops, laptops, printers, and peripherals.
• Perform complex diagnostics and root-cause analysis for hardware, software, and network issues.
• Ensure proper configuration and security compliance of end-user systems.
• Troubleshoot basic network issues such as connectivity drops, IP conflicts, and access problems.
• Coordinate with IT infrastructure teams for deployments and hardware rollouts.
• Maintain accurate documentation of incidents, resolutions, and asset updates.
مجال الشركة:
الترفيه
الدور الوظيفي:
تكنولوجيا المعلومات

IT Technical Engineer

سبتمبر 2024 - أكتوبر 2025

IT Cloud Trading & Programming

الدوحة، قطر

سبتمبر 2024 - أكتوبر 2025

• Designed, developed, and tested technical solutions to meet client specifications and project requirements.
• Used BMC Remedy ticketing system for logging, tracking, and resolving incidents and service requests.
• Provided 1st and 2nd level IT support via email, phone, and remote tools for network, systems, and user issues.
• Installed and configured IT infrastructure components on client/customer sites, including racks, Microsoft
Windows Servers, switches, routers, firewalls, and UPS systems.
• Proficient in AD, DHCP, DNS, SCCM, Microsoft Intune, Microsoft 365, and Azure cloud concepts.
• Storage configuration & troubleshooting. My cloud storage and Veeam backup.
• Provided on-site and support technicians and other departments timely compliance, records, all support
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
الهندسة

IT Support Consultant

يوليو 2024 - سبتمبر 2024

Ministry Of Communications & Information Technology (MCIT);

الدوحة، قطر

يوليو 2024 - سبتمبر 2024

• Provided technical support, diagnosing and resolving hardware, software, and network issues and improved user satisfaction.
• Managed and configured IT devices (laptops, desktops, printers, and mobile) for optimal performance and security.
• Conducted asset management using Excel to track IT assets, machinery, and furniture inventories, then transferred data to the FA-Sof system for management.
• Conducted stock audits and maintained accurate inventory records, ensuring timely replenishment of materials at factories.
• Implemented RFID technology for efficient asset tracking and tagging, and operated labeling printers to streamline inventory.
مجال الشركة:
الإدارة العامة
الدور الوظيفي:
تكنولوجيا المعلومات

IT Support Consultant

يوليو 2024 - سبتمبر 2024

Ministry of Communications & Information Technology (MCIT)

الدوحة، قطر

يوليو 2024 - سبتمبر 2024

• Provided technical support, diagnosing and resolving hardware, software, and network issues and improved user
satisfaction.
• Provided first-line technical support for Smart City platform issues, including incident logging, initial diagnostics,
and basic troubleshooting.
• Monitored system health via dashboards to ensure SLA compliance and detect issues early.
• Coordinated with senior teams to escalate complex issues and documented all support actions and resolutions.
• Delivered user training on corporate applications and provided one-on-one support.
• Assisted in patch deployment and system updates and collaborated with internal teams for seamless technical
operations.
Asset & Inventory Management:
• Implemented RFID technology for efficient asset tracking and tagging, and operated labeling printers to
streamline inventory.
مجال الشركة:
الإدارة العامة
الدور الوظيفي:
تكنولوجيا المعلومات

IT Infrastructure Supervisor

أكتوبر 2023 - يونيو 2024

NGN Support

Coral Gables، الولايات المتحدة

أكتوبر 2023 - يونيو 2024

Proficient in customizing and managing OS images on WDS server.
Proficient in optimizing Azure AD, specializing in license management, authentication methods, and Multi-Factor Authentication (MFA).
Proficient in Kaseya VSA Management, specializing in monitoring, alerting, patch deployment, and software distribution for efficient IT operations and security maintenance.
Webroot Management: Expertise in threat intelligence utilization, incident response, malware investigations, system remediation, and compliance reporting.
Kaseya Unitrends Proficiency: Expertise in ongoing backup infrastructure monitoring, reporting on success rates, and recovery points, and ensuring compliance.
Proficient in Malwarebytes management: involving security policy configuration, threat monitoring, alert response, incident report generation, and review.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

IT Infrastructure Supervisor

أكتوبر 2023 - يونيو 2024

NGN Support

Fairland، الولايات المتحدة

أكتوبر 2023 - يونيو 2024

• Managed IT infrastructure tasks including OS imaging with WDS, Office 365 administration, and Azure AD.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

IT Support Specialist

يوليو 2022 - يناير 2023

FIFA World Cup Qatar 2022 LLC

الدوحة، قطر

يوليو 2022 - يناير 2023

• Managing an ITSM tool, registering service tickets and distributing them between IT service teams.
• Guide and coordinate the Helpdesk team activities to efficiently respond to technical requests received via phone & email.
• Provided support for SCCM, including software deployment, Windows image installation, and troubleshooting client-related issues.
• Implemented Smart Tokens, Public Key Infrastructure (PKI), and credential protection.
• Supported Microsoft Intune by assisting with device enrollment, policy configuration, and resolving end-user access issues.
• Setting up accounts for new users and training new junior staff.
• Undertakes the installation of new Pc’s, Tablet Pc’s, configure smart phones for users, installs Hardware, software and configures FIFA specific software’s.
• Solving problems with various appliances, including printers, scanners, desktop and laptop computers, handheld devices, mobile device solutions with Microsoft Intune.
• Ability to monitor performance of a system’s behavior to detect a cyber-attack.
• Use of technologies - Microsoft 365, Exchange Server, Azure AD, MS Team, OneDrive, SharePoint, Beyond Trust Microsoft Intune and Remote Support tool Anydesk, Timeviewer, Zoom, Google Meet etc.
مجال الشركة:
المحاسبة
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

IT Service Desk Specialist

يوليو 2022 - يناير 2023

FIFA World Cup Qatar 2022 LLC

الدوحة، قطر

يوليو 2022 - يناير 2023

• Managing an ITSM tool ServiceNow, registering service tickets and distributing them between IT service teams.
• Guide and coordinate the Helpdesk team activities to efficiently respond to technical requests received via phone
& email.
• Provided support for SCCM, including software deployment, Windows image installation, and troubleshooting
client-related issues.
• Ensured SLA compliance for incident resolution and ticket updates.
• Supported Microsoft Intune by assisting with device enrollment, policy configuration, and resolving end-user
access issues.
• Setting up accounts for new users and training new junior staff.
• Undertakes the installation of new Pcs, Tablet Pcs, configure smart phones for users, installs Hardware,
software and configures FIFA specific softwares.
• Solving problems with various appliances, including printers, scanners, desktop and laptop computers, handheld
devices, mobile device solutions with Microsoft Intune.
• Ability to monitor performance of a systems behavior to detect a cyber-attack.
• Use of technologies - Microsoft 365, Exchange Server, Azure AD, MS Team, OneDrive, SharePoint, Beyond Trust
and Remote Support tool AnyDesk, TimeViewer, Zoom, Google Meet etc.
مجال الشركة:
الأنشطة الرياضية والخارجية
الدور الوظيفي:
تكنولوجيا المعلومات

Network And Systems Administrator

فبراير 2020 - مايو 2022

Corelink Institute and Consultancy Peshawar

بيشاور، باكستان

فبراير 2020 - مايو 2022

• System Design and Implementation: Designing, building, and maintaining computer systems and networks, including hardware, software, and associated infrastructure.
• Installation and configuration of Microsoft Server 2012 - 2022. Active Directory, DNS, and DHCP.
• Managed internal infrastructure: Windows servers, routers, switches, firewalls, printers, phones, and security updates.
• Maintained email capacity and handled OneDrive, Google Drive, security, and compliance tasks.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

System Administrator

فبراير 2020 - مايو 2022

Corelink Center and IT Solutions

بيشاور، باكستان

فبراير 2020 - مايو 2022

• System Design and Implementation: Designing, building, and maintaining computer systems and networks,
including hardware, software, and associated infrastructure.
• Installation and configuration of Microsoft Server 2012 - 2022. Active Directory, DNS, and DHCP.
• Managed internal infrastructure: Windows servers, routers, switches, firewalls, printers, phones, and security
updates.
• Maintained email capacity and handled OneDrive, Google Drive, security, and compliance tasks.
مجال الشركة:
مراكز التدريب والتعليم

IT Support

مايو 2019 - ديسمبر 2019

Cyber Cafe Mansion Computer Games Center

العين، الإمارات العربية المتحدة

مايو 2019 - ديسمبر 2019

• Ensured optimal hardware performance, network connectivity, and software updates for a company with over
100 computers.
• Provided first-line IT support for users, troubleshooting hardware, software, and system issues.
• Prioritized and resolved software issues based on urgency and occurrence.
• Administered Office 365 components and managed Active Directory user accounts.
• Managed firewalls, VPNs, remote tools, routers, and switches.
• Reported service delivery performance to management on a daily, monthly, and yearly basis.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Agriculture University Peshawar (AUP)

فبراير 2018

فبراير 2018

بكالوريوس، Information Technology

باكستان

Agriculture University Peshawar

نوفمبر 2017

نوفمبر 2017

بكالوريوس، Information technology

باكستان

عرض المرفق

Kohat Board of intermediate and secondary

ديسمبر 2013

ديسمبر 2013

الثانوية العامة أو ما يعادلها، Computer Science

باكستان

المعدل التراكمي (نسبة مئوية): 60%

المعدل التراكمي (نسبة مئوية): 60%

Sadaf Model High School and Science collage

ديسمبر 2013

ديسمبر 2013

الثانوية العامة أو ما يعادلها، FSC (Computer Science)

باكستان

Sadaf Model High School and Science College

ديسمبر 2013

ديسمبر 2013

الثانوية العامة أو ما يعادلها، Computer Science

باكستان

Sadaf Model High School and Science collage

ديسمبر 2009

ديسمبر 2009

الثانوية العامة أو ما يعادلها، Secondary School Certificate

باكستان

Sadaf Model High School and Science College

ديسمبر 2009

ديسمبر 2009

الثانوية العامة أو ما يعادلها، Computer And Systems Engineering

باكستان

Skills

System Administration
Expert
System Administration
Expert
Desktop Support
Expert
Desktop Support
Expert
IT HelpDesk
Expert
IT HelpDesk
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Network Engineering
Expert
Network Engineering
Expert
teamwork
Expert
teamwork
Expert
windows server
Expert
windows server
Expert
outlook
Expert
outlook
Expert
system administration
Expert
system administration
Expert
Technical Support
Expert
Technical Support
Expert
Administration
Intermediate
Administration
Intermediate
Installation
Expert
Installation
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Desktop Support
Expert
Desktop Support
Expert
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
MVS (OS)
Expert
MVS (OS)
Expert
DOMAIN NAME SYSTEM (DNS) SERVERS
Expert
DOMAIN NAME SYSTEM (DNS) SERVERS
Expert
DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP)
Expert
DYNAMIC HOST CONFIGURATION PROTOCOL (DHCP)
Expert
GOOGLE DRIVE
Expert
GOOGLE DRIVE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
INFRASTRUCTURE
Expert
INFRASTRUCTURE
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
COMPUTER SYSTEMS
Expert
COMPUTER SYSTEMS
Expert
CCNP
Intermediate
CCNP
Intermediate
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
CCNA
Expert
CCNA
Expert
computer hardware troubleshooting
Expert
computer hardware troubleshooting
Expert
MCSA
Expert
MCSA
Expert
MCSE server2012
Expert
MCSE server2012
Expert
MCP
Expert
MCP
Expert
operating systems
Expert
operating systems
Expert
pc networking
Expert
pc networking
Expert
network engineering
Expert
network engineering
Expert
remote support
Expert
remote support
Expert
windows network administration
Expert
windows network administration
Expert
mobile
Expert
mobile
Expert
windows 7
Expert
windows 7
Expert
mail
Expert
mail
Expert
routing
Intermediate
routing
Intermediate
network operations
Expert
network operations
Expert
firewalls
Expert
firewalls
Expert
routers
Expert
routers
Expert
IT Technical Support
Expert
IT Technical Support
Expert
Customer Service
Expert
Customer Service
Expert
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
FIREWALL
Intermediate
FIREWALL
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
INDUSTRIAL EQUIPMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
REQUIREMENTS ANALYSIS
Intermediate
WINDOWS SERVERS
Intermediate
WINDOWS SERVERS
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
SOCIAL DEVELOPMENT
Intermediate
SOCIAL DEVELOPMENT
Intermediate

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي
linkedin.com/in/zeenat-ullah-2961a0179

اللغات

الانجليزية

متمرّس

الأوردو

اللغة الأم

الباشتو

اللغة الأم

الهندية

متوسط

العربية

مبتدئ

التدريب و الشهادات

الشهادات
IT Service Management (ITSM)
Microsoft: Azure Fundamentals
Information Technology Infrastructure Library
Cisco Certified Network Associate (CCNA)
Microsoft Certified Solutions Expert (MCSE)
Microsoft Certified Solutions Associate (MCSA)
Microsoft Certified Professional (MCP)
IT Service Management (ITSM)
Azure Fundamentals
Library
Cisco Certified Network Associate (CCNA)
Microsoft Certified Solutions Expert (MCSE)
Microsoft Certified Solutions Associate (MCSA)
Microsoft Certified Professional (MCP)
Microsoft Certified Solution Expert (MCSE)
Nov 2019
Microsoft Certified Professional (MCP)
Aug 2018
Cisco Certified Network Associate (CCNA)
Nov 2018 - Nov 2021
التدريب
Cisco Certified Network Professional (CCNP)
Corelink Training Center and IT Solution
Jan 2020