Key Responsibilities:
• Infrastructure Management: Oversaw the design, implementation, and maintenance of IT infrastructure, including servers, networks, and storage systems, ensuring optimal performance and scalability to support the company's operations.
• Systems Administration: Managed Windows and Linux-based servers, ensuring their stability, security, and availability. Administered Active Directory services, user accounts, permissions, and group policies.
• Network Administration: Designed, implemented, and maintained LAN/WAN networks, including routers, switches, firewalls, and VPNs. Monitored network performance and implemented improvements to enhance reliability and speed.
• Security Management: Implemented and maintained robust security measures, including firewalls, intrusion detection/prevention systems, antivirus solutions, and regular security audits to safeguard company data and infrastructure.
• Data Backup and Recovery: Implemented backup solutions to ensure data integrity and availability. Developed and tested disaster recovery plans to minimize downtime in case of system failures or disasters.
• User Support and Training: Provided technical support to end-users, troubleshooting hardware and software issues, and resolving technical problems promptly. Conducted training sessions to educate users on IT best practices and new technologies.
• Vendor Management: Collaborated with external vendors and service providers to procure IT equipment and services, negotiate contracts, and ensure timely delivery and quality of services.
• Compliance and Regulation: Ensured compliance with relevant industry standards and regulations, such as ISO 27001, GDPR, and local data protection laws. Conducted regular audits to assess compliance and implemented corrective actions as needed.
Key Achievements:
• Aramco Security Compliance Achievement: Successfully guided ATIT in obtaining the prestigious “CCC” Aramco security compliance
certificate, showcasing the company's commitment to robust security standards.
• Secure Remote Access Implementation: Spearheaded the deployment of an OpenVPN setup, enabling seamless and secure remote connectivity to the headquarters pfSense firewall, enhancing accessibility without compromising security.
• Timely Security Patch Management: Implemented a WSUS server, ensuring timely deployment of security patches across the network, bolstering defense against potential vulnerabilities and cyber threats.
• Physical Access Control Enhancement: Mitigated company security risks through the installation of robust physical access control measures, safeguarding critical infrastructure and sensitive information from unauthorized access.
• Cybersecurity Training Impact: Mentored 100 employees on cybersecurity best practices, resulting in a significant reduction in potential attack risks, fostering a culture of security awareness and vigilance across the organization.
• IT Infrastructure Upgrade: Executed a flawless migration project upgrading IT infrastructure from Windows 2012 domain to Windows 2019 with Exchange Server, resulting in a remarkable increase in system uptime and enhanced network performance, optimizing operational efficiency.
• Predictive Maintenance Implementation: Enhanced operational efficiency by implementing predictive maintenance strategies and virtualization technology, resulting in a commendable decrease in downtime, minimizing disruptions and maximizing productivity.
• Backup System Validation: Conducted bi-annual testing and validation of System Recovery backup systems, ensuring optimal performance and data integrity, while maintaining business continuity even in the face of unforeseen disruptions.
- Company industry:
- Motor Vehicle Passenger Transport