OPERATIONS MANAGER
QATAR
Total years of experience :2 years, 7 Months
Manage Elegancia Operations functional areas; provide policy guidance and coordinate the activities of assigned departments, divisions, and services; foster cooperative working relationships with community, inter governance agencies and staff.
•Develop and implement an operational A&FM system by establishing efficient processes and procedures.
•Collaborate with the design and technology teams to develop all aspects necessary for the proper functioning of the Asset & Facility Management services embracing AI and other platforms to deliver exemplary services.
•Establish an Asset & Facilities Management Strategy, business plan and governance model, that ensures adherence to Nature Reserves existing governance structures, company strategy and business model. shaikshai@yahoo.com Doha, Qatar
•To work with Head Office to understand Nature Reserve's Operational Readiness Plan as part of the incorporation process, as well as input to the plan specifically for asset operational readiness in accordance with set timeframes. This could include but not limited to:
•Prepare RFI and RFPs as required to support the set-up and asset operational readiness.
•Deliver program plans, budgets, resources requests that establish, initiate, and implement all operational requirements.
•Management life cycle modelling, asset & facilities management, planned, preventive and emergency management procedures, sinking funds, operating models etc.
•Create a comprehensive asset management plan that includes lifecycle management, maintenance strategies (planned, reactive, emergency), and compliance with regulatory requirements.
•Oversee the day-to-day operations of assets, properties, and infrastructure to ensure smooth functioning.
•Coordinate with internal teams (maintenance technicians, facility managers) to ensure timely completion of maintenance tasks.
•Conduct regular inspections to identify potential issues or areas for improvement in asset performance.
•Collaborate with external vendors or contractors for specialized maintenance or repair work.
•Monitor energy consumption patterns and implement energy-saving initiatives where applicable.
•Develop and maintain a Building Management System (BMS) to monitor critical systems such as HVAC, lighting, security systems, etc.
•Ensure compliance with health and safety regulations by implementing appropriate protocols and conducting regular audits.
•Establish key performance indicators (KPIs) for asset performance evaluation and report on them regularly to headquarters.
•Analyze data related to asset performance, maintenance costs, energy consumption, etc., to identify trends or areas for improvement.
•Collaborate with Nature Reserve Head Office and Divisions to align operational goals with overall business objectives.
•Embed the concept of Digital Twin into Operations and Support including incorporation of the Command & Control technology workstream.
•Operations Planning and Strategy:
•Define and determine project scope and objectives.
•Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
•Prepare budget based on scope of work and resources requirements.
•Develop and manage a detailed project schedule and work plan.
•Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
•Monitor progress and adjust as needed.
•Measure project performance to identify areas for improvement.
•Manage multiple sub teams, working with content/art, tech, and design, share the vision of the projects and engage team members.
•Evaluate the needs of the team in terms of resources and jobs and ensure that these are met maintain a good standard of commitment and team motivation to create a work environment that promotes productivity.
•Develop and implement operational strategies, policies, and procedures to enhance productivity and efficiency.
•Set goals and objectives for operational teams and establish performance metrics.
•Collaborate with senior management to align operational activities with overall business goals.
•Resource Management: shaikshai@yahoo.com Doha, Qatar
•Responsible for all collaboration contracts
•Coordinate with Procurement team for contract finalization/.
•Maintain contract tracker to facilitate timely renewal/payments.
•Interim support for Director's Office with important meeting agendas and minutes
•Focal point for the staff for the finance-related queries
•Manage and allocate resources, including personnel, equipment, and materials, to ensure smooth operations.
•Conduct capacity planning and resource forecasting to meet demand and optimize utilization.
•Identify opportunities for process automation or improvement to enhance resource efficiency.
•Process Improvement and Optimization:
•Continuously review and analyze operational processes to identify bottlenecks.
•Communicate and ensure alignment between all internal and external stakeholders for normal and event operations.
•Responsible for all assets that are within the assigned jurisdictional area.
•Ensure that all assets are safe, secured, always serviced, and fit for use.
•Develop an operating process and platform for all events and liaison with Community services, Security, Health Safety and Environment and all other relevant departments for events that occur/take place in the project.
•Conduct system and service frequent walkthroughs, audits, surveys to ensure that the company in world class operations.
•Ensure that emergency management plans are up to date, and emergency drills are frequently conducted.
•Develop, scopes of work, KPI's, SOP's and other operational processes.
•Manage FM operations including MEP, CIVIL, Landscape, Waste management, pest control, etc.
•Coordinate with relative stake holders for various projects in Company.
•Ensure service standards and expectations of Company/Projects with monitoring and reporting systems in place.
•Participate in technical evaluations, development, and issuance of RFP's.
•Develop the financial requirements for the operations to provide high-level services in line with Company.
•Promoting a high-performance working environment embracing Company values.
•Adapt entrepreneurship innovative way of doing business.
•Coordinate all activities through CAFM.
•Monitor the effectiveness of the FM Hard to the client organisation using established performance measurement techniques, including KPI's.
•Collaborate and coordinate with other Group departments, including Operations and Delivery, to ensure accurate scope definition and procurement documentation
•Oversee the procurement process for different and distinct packages of work and under different procurement methods
•Report on programme, budget, change and risk for all projects under their remit and develop mitigation plans where the project is not in line with target objectives
•Provide technical oversight during the design development stage
•Monitor and continuously report on the construction stage and oversee supervision consultants and testing and commissioning phases
•Monitor Quality, Health and Safety, Security and Environmental performance and highlight any non compliance
•Contribute to overall departmental KPIs and objectives
•Coordinate with other Group departments to manage all interfaces and approvals including design reviews Key Performance Areas
•Managing and adapting Procurement Strategy for assigned projects to meet programme, budget and operational objectives shaikshai@yahoo.com Doha, Qatar
•Ensure Mobilization in stipulated time as per RFP.
•To deliver high quality, prompt, and courteous Facilities Management services in support of customers' business needs in a safe working environment
•To liaise with the customer's representative regarding all matters outside of agreed delegated levels of authority.
•To lead and overseeing the Operations team to manage daily facilities operation including building operation team, Management, System optimization, project implementation and building utility support to ensure smooth and safe operation of the building facility.
•Manage and define the overall Facility Management scope of works and ensure regular revision of scope based on organizational and operational requirements.
•Lead on all Facility Management tender processes for final recommendations and make final decisions on service provider selection based on operational requirements while optimizing commercial guidelines.
•Providing timely and sound technical advice and guidance to Corporate Engineering senior leadership.
•Updating the estates' risk register and developing mitigation strategies relating to engineering matters.
•Assisting the staff performance management in reporting to the executive director, recording progress against agreed objectives and staff's personal development plans.
•Suggesting on-going improvements as a driver to generate service efficiency and effectiveness.
•Reviewing existing and designing new maintenance strategies, planned preventive maintenance schedules, procedures, and methods.
•Liaising with hospital departmental managers and technical staff to ensure engineering services are aptly represented and effective information flows are in place.
•Compiling and maintaining the external contract tracking system to ensure the timely and seamless renewal of specialist services and an effective ordering system is in place.
•Preparing request for prices including specification and preparation of contract documents.
•Managing performance of specialist service contracts against tailored KPI's and implement recovery measures as required.
•Ensuring that the planned preventive maintenance (PPM) and corrective maintenance (CM) are performed in statutory and legislative compliance.
•Developing contingency plans for major incidents, business continuity, disaster management and pandemic emergencies and ensure availability of engineering services.
•Overseeing the selection process of a specialist contractor for specialized services at hospitals.
Research documents are submitted with models
