IT Technical Support
Medical Reference Center
Total years of experience :10 years, 2 Months
• Window server Administration, ( Server 2012 R2)
• Installed and configure WSUS Server in server 2012 R2
• Give support and training to the Existing staff and new staff for current Medical System
• Managing staff user’s security privileges.
• Managing Microsoft outlook
• Managing all the software’s (KCS, PRACTO, MS-office, Kaspersky Antivirus, Any desk, TeamViewer, Adobe Reader, Radiant, Synapse, Dental Imaging, Cd Import, EasyDent4view, Ez Sensor,
• Managing client computer and Domain Controller.
• Managing local printer and network printer (HP, Canon, Epson TM, Zebra Gk420 TM Barcode printer.
• Managing network (LAN, WAN, WIFI.) include routers and switches.
• Managing enrollment system for current/new staff.
• Arrange/Purchase IT related hardware and software’s.
• Managing security surveillance system.
• Installation and configuration of server 2012 domain controller As Per The client Requirement.
Installation
• Prepare maintenance Report sheet of existing site and new site.
• Provide All IT Equipment to client as per the requirement.
• Responsible for installation of CISCO ROUTER, SWITCHES & Wireless Controller
• Responsible for install and configure Microsoft outlook accounts for users.
• Responsible for the installation of software like antivirus, MS-office, Adobe, Outlook Google Chrome, Firefox, FileZilla, smart viewer etc.
• Responsible for troubleshooting internet issues.
• Responsible for sharing the Network printers
● Responsible for troubleshooting Network, Internet, Printer issues
• Responsible for troubleshoot Microsoft window & Outlook issues.
● Prepare Maintenance Report sheet of CCTV.
• Install and configure NVR and DVR during Project.
• Responsible for install and configure window operating system.
• Microsoft Servers Installations and configuration as per the client Requirement.
• Installation and configuration of wireless devices using UBNT Brand.
• Install local printer and network printer for the users.
• Responsible of installation and configuration of pc and laptops as per the client Requirement.
• Maintain the companies’ network infrastructure.
• Security Surveillance system Installation and configuration.
• Super-visioning of IT Team during project.
• Installation and configuration of NVR and DVR During project.
• Responsible to Deliver ALL the IT equipment’s to the client as per the Requirement.
• Provide online support for Customers Complaints.
• Provide Technical support to customers via phone, email and give them technical guidance if require.
• Responsible for creating Microsoft outlook accounts for new users and existing user.
• Installation and configuration of different wireless devices to the client side and server side for point to point connectivity and point to multiple connectivity.
• Ticket opening and follow up with Saudi Telecom Company
• Making daily report sheet & monitor all network devices.
• Install and configure Window operating systems.
• Administration / Troubleshooting of Network.
• Active Directory Administration (Windows Server 2008)
• Implementing Security Policy in Organization as per policy.
• Installation of Cisco Routers, Switches & printers etc.
Maintaining a Domain environment in window server 2008.
• Backup and Restore on Daily Basis. • Managing and maintaining a print server for 24 nodes. • Configuring and maintaining DNS & DHCP
• Configuring and maintaining Microsoft Exchange server
• Maintain System, networking equipment and system logs.
• Diagnose and fix hardware and software issues for both desktops and servers.
• Installation and configuration of client operating system,
12th standard
10th standard
