Zeeshan خان

Responsible for operational efficiency and creating a relaxed environment where service delivery and product
quality is second to none.
• Leading from the front & in charge of maintaining high levels of hygiene and enforcing strict compliance with all
health and safety legislation.
• Being highly visible and the face of this business.
• Ensuring the correct use of cleaning materials and equipment.
• Supervising the shifts of kitchen, waiting and cleaning staff.
• Meeting and greeting customers and organizing table reservations.
• Advising customers on menu and wine choice.
• Recruiting, training, managing and developing a team.

Provide high standard service to guests.
• Prepare weekly/monthly rosters for outlet’s staff.
• Involve with monthly promotions.
• Supervise payroll/overtime in line with budgeted guidelines.
• Prepare monthly F&B reports.
• Increase staff knowledge of food and beverage.
• Ensure the grooming & hygiene standards are met by all staff.
• Maintain good discipline in the outlet, use disciplinary procedures, as appropriate.

Take down orders for food & beverages from guests over the phone.
• Give guests immediate & complete attention to their complaints & requests.
• Check on a regular basis the cleanliness of outlets & working areas.
• Responsible for correct order taking of food & beverages, items for hotels guest in the rooms & distribute
guest check to the appropriate departments for preparation of food & beverage & then to be carried & served to
the guests in the room.
• Responsible for opening & closing of the restaurant.
• Arranging sales report & duty schedules of the employees.
• Supervising front of the house shift mainly on customer mania & back of the
• House shift on product quality, cleanliness & accuracy.
• Giving training to the staff about cleanliness, hospitality, accuracy, maintenance, product quality & speed.
• Checking inventory control of products while closing shifts & arranging the staff payroll.